PawaPay platform status
Investigating - We are experiencing an outage in the Benin MTN services. We are investigating the issue.
May 07, 2026 - 01:03 UTC
Investigating - We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.
May 06, 2026 - 23:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 06, 2026 - 22:00 UTC
Scheduled - Zambia Airtel will be performing maintenance and upgrades during the maintenance window on 06.05 between 22:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.

May 6, 2026 22:00 - May 7, 2026 03:00 UTC
Identified - We are experiencing a drop in deposit success rates for Vodacom DRC. Users may notice delays or fail to receive the PIN prompt on their mobile devices when attempting to complete a transaction. We are in communication with the MMO to identify the root cause and restore full service as quickly as possible. Updates will be shared once there has been any progress made.
Mar 31, 2026 - 16:03 UTC
Investigating - We are experiencing an outage in the DRC Vodacom services. We are investigating the issue.
Mar 31, 2026 - 15:31 UTC
Identified - We are experiencing a drop in deposit success rates for Vodacom DRC. Users may notice delays or fail to receive the PIN prompt on their mobile devices when attempting to complete a transaction. We are in communication with the MMO to identify the root cause and restore full service as quickly as possible. Updates will be shared once there has been any progress made.
Mar 22, 2026 - 03:16 UTC
Identified - Please be advised that our Senegal Yas payment services remain inoperational as we await the issuance of a payment systems license from BCEAO. This is mandated by the new regulation in Senegal governing fintechs. We are in positive dialogue with BCEAO and other relevant stakeholders around this matter and expect a positive resolution in due course.
We apologise for any inconvenience this may cause and will provide updates as the situation progresses.

Mar 16, 2026 - 08:29 UTC

About This Site

The PawaPay mobile money platform connects merchants to Mobile Network Operators (MNO).

On this page you can find:
- the status of the PawaPay platform
- incidents of MNO provided mobile money services
- planned maintenance windows

PawaPay platform Operational
90 days ago
99.97 % uptime
Today
PawaPay Merchant API Operational
90 days ago
99.98 % uptime
Today
PawaPay Dashboard Operational
90 days ago
100.0 % uptime
Today
Payment reconciliation Operational
90 days ago
99.93 % uptime
Today
Benin MMO services Major Outage
90 days ago
99.61 % uptime
Today
Celtiis :: Betting :: Web Deposit Operational
90 days ago
99.83 % uptime
Today
Celtiis :: Betting :: Payout Operational
90 days ago
99.83 % uptime
Today
Moov :: Web Deposit Operational
90 days ago
99.95 % uptime
Today
Moov :: Payout Operational
90 days ago
99.95 % uptime
Today
Moov :: Betting :: Web Deposit Operational
90 days ago
99.93 % uptime
Today
Moov :: Betting :: Payout Operational
90 days ago
99.9 % uptime
Today
MTN :: Web Deposit Major Outage
90 days ago
98.87 % uptime
Today
MTN :: Payout Major Outage
90 days ago
98.77 % uptime
Today
MTN :: Betting :: Web Deposit Operational
90 days ago
99.33 % uptime
Today
MTN :: Betting :: Payout Operational
90 days ago
99.78 % uptime
Today
Burkina Faso MMO services Operational
90 days ago
99.77 % uptime
Today
Moov :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Moov :: Payout Operational
90 days ago
100.0 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.33 % uptime
Today
Cameroon MMO services Operational
90 days ago
93.91 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
97.99 % uptime
Today
MTN :: Payout Operational
90 days ago
98.5 % uptime
Today
MTN :: Betting :: Web Deposit Operational
90 days ago
98.46 % uptime
Today
MTN :: Betting :: Payout Operational
90 days ago
98.91 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
83.98 % uptime
Today
Orange :: Payout Operational
90 days ago
91.17 % uptime
Today
Orange :: Betting :: Web Deposit Operational
90 days ago
89.84 % uptime
Today
Orange :: Betting :: Payout Operational
90 days ago
92.39 % uptime
Today
CIV MMO services Operational
90 days ago
99.84 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.89 % uptime
Today
MTN :: Payout Operational
90 days ago
99.89 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.5 % uptime
Today
Orange :: Payout Operational
90 days ago
99.77 % uptime
Today
Wave :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Wave :: Payout Operational
90 days ago
100.0 % uptime
Today
DRC MMO services Degraded Performance
90 days ago
99.18 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.46 % uptime
Today
Airtel :: Payout Operational
90 days ago
97.38 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.73 % uptime
Today
Orange :: Payout Operational
90 days ago
99.92 % uptime
Today
Vodacom :: Web Deposit Degraded Performance
90 days ago
99.79 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.79 % uptime
Today
Ethiopia MMO services Operational
90 days ago
100.0 % uptime
Today
M-Pesa :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
M-Pesa :: Payout Operational
90 days ago
100.0 % uptime
Today
Gabon MMO services Operational
90 days ago
99.62 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.62 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.62 % uptime
Today
Ghana MMO services Operational
90 days ago
98.67 % uptime
Today
AirtelTigo :: Web Deposit Operational
90 days ago
98.9 % uptime
Today
AirtelTigo :: Payout Operational
90 days ago
99.3 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.37 % uptime
Today
MTN :: Payout Operational
90 days ago
99.27 % uptime
Today
Telecel :: Web Deposit Operational
90 days ago
97.23 % uptime
Today
Telecel :: USSD deposit Operational
90 days ago
98.93 % uptime
Today
Telecel :: Payout Operational
90 days ago
98.67 % uptime
Today
Congo Brazzaville MMO Services Operational
90 days ago
99.36 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.31 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.31 % uptime
Today
MTN :: Payout Operational
90 days ago
99.45 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.39 % uptime
Today
Kenya MMO services Operational
90 days ago
99.44 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.25 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.52 % uptime
Today
Airtel :: Betting :: Web Deposit Operational
90 days ago
98.62 % uptime
Today
Airtel :: Betting :: Payout Operational
90 days ago
99.39 % uptime
Today
M-Pesa :: Web Deposit Operational
90 days ago
99.42 % uptime
Today
M-Pesa :: USSD Deposit Operational
90 days ago
100.0 % uptime
Today
M-Pesa :: Payout Operational
90 days ago
99.9 % uptime
Today
Lesotho MMO services Operational
90 days ago
99.17 % uptime
Today
M-Pesa :: Web Deposit Operational
90 days ago
99.12 % uptime
Today
M-Pesa :: Payout Operational
90 days ago
99.22 % uptime
Today
Malawi MMO services Operational
90 days ago
98.84 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
97.8 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.2 % uptime
Today
TNM :: Web Deposits Operational
90 days ago
99.57 % uptime
Today
TNM :: Payouts Operational
90 days ago
99.82 % uptime
Today
Mozambique MMO services Operational
90 days ago
99.16 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
99.13 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.12 % uptime
Today
Movitel :: Web Deposit Operational
90 days ago
99.47 % uptime
Today
Movitel :: Payout Operational
90 days ago
98.9 % uptime
Today
Nigeria MMO services Operational
90 days ago
99.04 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.42 % uptime
Today
Airtel :: Payout Operational
90 days ago
92.93 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.32 % uptime
Today
MTN :: Payout Operational
90 days ago
99.45 % uptime
Today
PalmPay :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
PalmPay :: Payout Operational
90 days ago
100.0 % uptime
Today
Opay :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Opay :: Payout Operational
90 days ago
98.86 % uptime
Today
Monnify :: Web Deposit Operational
90 days ago
99.75 % uptime
Today
Monnify :: Payout Operational
90 days ago
99.78 % uptime
Today
Wema Bank :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
CoralPay :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Rwanda MMO services Operational
90 days ago
99.36 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.43 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.05 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.98 % uptime
Today
MTN :: Payout Operational
90 days ago
99.98 % uptime
Today
Senegal MMO services Major Outage
90 days ago
66.93 % uptime
Today
Yas :: Web Deposit Major Outage
90 days ago
1.04 % uptime
Today
Yas :: Payout Major Outage
90 days ago
1.04 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.77 % uptime
Today
Orange :: Payout Operational
90 days ago
99.77 % uptime
Today
Wave :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Wave :: Payout Operational
90 days ago
100.0 % uptime
Today
Sierra Leone MMO services Operational
90 days ago
100.0 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Orange :: Payout Operational
90 days ago
100.0 % uptime
Today
Tanzania MMO services Major Outage
90 days ago
98.53 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.16 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
99.72 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.13 % uptime
Today
Halotel :: Web Deposit Major Outage
90 days ago
98.03 % uptime
Today
Halotel :: USSD Deposit Major Outage
90 days ago
98.84 % uptime
Today
Halotel :: Payout Major Outage
90 days ago
98.59 % uptime
Today
Yas :: Web Deposit Operational
90 days ago
92.73 % uptime
Today
Yas :: USSD Deposit Operational
90 days ago
99.61 % uptime
Today
Yas :: Payout Operational
90 days ago
99.57 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
98.76 % uptime
Today
Vodacom :: USSD Deposit Operational
90 days ago
99.04 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.19 % uptime
Today
Uganda MMO services Operational
90 days ago
98.68 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.36 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
98.8 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.01 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.87 % uptime
Today
MTN :: USSD Deposit Operational
90 days ago
99.09 % uptime
Today
MTN :: Payout Operational
90 days ago
98.93 % uptime
Today
Zambia MMO services Under Maintenance
90 days ago
98.6 % uptime
Today
Airtel :: Web Deposit Under Maintenance
90 days ago
99.41 % uptime
Today
Airtel :: USSD Deposit Under Maintenance
90 days ago
99.78 % uptime
Today
Airtel :: Payout Under Maintenance
90 days ago
99.58 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.48 % uptime
Today
MTN :: Payout Operational
90 days ago
98.8 % uptime
Today
NFS :: Zamtel :: Payout Operational
90 days ago
97.47 % uptime
Today
Zamtel :: Web Deposit Operational
90 days ago
95.7 % uptime
Today
Zamtel :: Payout Operational
90 days ago
98.67 % uptime
Today
Zamtel :: USSD Deposit Operational
90 days ago
99.46 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Malawi TNM scheduled maintenance May 8, 2026 20:00 - May 9, 2026 02:00 UTC

Malawi TNM will be performing maintenance and upgrades during the maintenance window on 08.05 - 09.05 between 20:00 UTC and 02:00 UTC.
Degraded performance and outages are expected.

Posted on May 05, 2026 - 13:37 UTC

Ghana MTN scheduled maintenance May 9, 2026 22:00 - May 10, 2026 10:00 UTC

Ghana MTN will be performing maintenance and upgrades during the maintenance window on 09.05 - 10.05 between 22:00 UTC and 10:00 UTC.
Degraded performance and outages are expected.

Posted on May 05, 2026 - 18:37 UTC

pawaPay scheduled maintenance May 11, 2026 02:00-03:00 UTC

To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 11.05 between 02:00 UTC and 03:00 UTC. A 10-minute downtime is expected.
Posted on Apr 27, 2026 - 13:52 UTC

PawaPay scheduled maintenance May 13, 2026 04:00-05:00 UTC

To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 13.05 between 04:00 UTC and 05:00 UTC. Our services will be unavailable for 5-10 minutes.
Posted on Apr 29, 2026 - 13:30 UTC

Kenya M-Pesa scheduled maintenance May 18, 2026 21:00-23:00 UTC

Kenya M-Pesa will be performing maintenance and upgrades during the maintenance window on 18.05 between 21:00 UTC and 23:00 UTC.
Degraded performance and outages are expected.

Posted on May 06, 2026 - 15:57 UTC
May 7, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 7, 00:16 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 6, 23:36 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.
May 6, 22:20 UTC
May 6, 2026
Resolved - This incident has been resolved.
May 6, 20:46 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 6, 19:34 UTC
Investigating - We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.
May 6, 17:40 UTC
Resolved - The incident has been resolved.
May 6, 20:38 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 6, 19:27 UTC
Investigating - We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.
May 6, 18:35 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 6, 15:05 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 6, 14:00 UTC
Identified - We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
May 6, 13:49 UTC
Resolved - This incident has been resolved.
May 6, 11:21 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 6, 07:49 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.
May 6, 06:26 UTC
Completed - All MMO services verified to be operational.
May 6, 04:48 UTC
Update - The incident has been resolved. We apologise for the inconvenience.
May 6, 04:41 UTC
Verifying - DRC Airtel maintenance has been finished and we can see improvements in processing transactions. However, we will keep monitoring the situation and update you in the next 30 minutes.
May 6, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:00 UTC
Scheduled - DRC Airtel will be performing maintenance and upgrades during the maintenance window on 05.05 between 23:00 UTC and 04:00 UTC.
Degraded performance and outages are expected.

May 5, 21:37 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 6, 00:02 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 5, 20:30 UTC
Identified - We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
May 5, 20:04 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 5, 20:00 UTC
Identified - We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
May 5, 19:29 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 6, 00:01 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 5, 19:27 UTC
Investigating - We are experiencing an outage in the Tanzania Halotel services. We are investigating the issue.
May 5, 19:05 UTC
May 5, 2026
Resolved - This incident has been resolved.
May 5, 19:49 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 5, 18:19 UTC
Investigating - We are experiencing an outage of the Tanzania Vodacom services. We are investigating the issue.
May 5, 16:51 UTC
Completed - All MMO services verified to be operational.
May 5, 03:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 22:00 UTC
Scheduled - Zambia Airtel will be performing maintenance and upgrades during the maintenance window on 04.05 between 22:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.

May 4, 14:56 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 5, 02:10 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 4, 21:01 UTC
Identified - We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
May 4, 19:18 UTC
May 4, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 4, 23:26 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 4, 22:09 UTC
Investigating - We are experiencing an outage of the Kenya M-Pesa services. We are investigating the issue.
May 4, 21:22 UTC
Resolved - This incident has been resolved.
May 4, 21:02 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 4, 20:08 UTC
Identified - We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
May 4, 18:27 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 4, 09:16 UTC
Monitoring - A fix has been deployed by Tanzania Halotel. We are seeing improvements in success rates and will continue monitoring the incident.
May 4, 07:28 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.
May 4, 06:54 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 4, 00:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 3, 20:44 UTC
Identified - We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
May 3, 18:49 UTC
May 3, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 3, 18:35 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 3, 17:31 UTC
Identified - We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
May 3, 16:20 UTC
Resolved - This incident has been resolved.
May 3, 15:16 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 3, 12:42 UTC
Update - We are continuing to work on a fix for this issue.
May 3, 12:02 UTC
Identified - We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.
May 3, 11:43 UTC
Resolved - This incident has been resolved.
May 3, 15:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 3, 12:19 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.
May 3, 11:21 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 3, 03:08 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 3, 00:12 UTC
Identified - We have identified instability in Rwanda Airtel services. We have escalated this to the MMO for resolution.
May 2, 18:31 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 3, 00:01 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 2, 23:21 UTC
Investigating - We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
May 2, 20:28 UTC
May 2, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 2, 21:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 2, 19:38 UTC
Identified - We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
May 2, 18:17 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 2, 20:05 UTC
Identified - We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
May 2, 18:19 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 2, 15:56 UTC
Update - We are continuing to investigate this issue.
May 2, 15:54 UTC
Investigating - We are experiencing an outage of the Rwanda Airtel services. We are investigating the issue.
May 2, 15:47 UTC
Resolved - This incident has been resolved.
May 2, 15:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 2, 15:03 UTC
Investigating - We are experiencing degraded performance in the Gabon Airtel services. We are investigating the issue.
May 2, 11:02 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 2, 03:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 2, 01:02 UTC
Investigating - We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
May 2, 00:14 UTC
Resolved - This incident has been resolved.
May 2, 00:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 1, 22:58 UTC
Investigating - We are experiencing [degraded performance in/an outage of] the Zambia Zamtel services. We are investigating the issue.
May 1, 21:10 UTC
May 1, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 1, 20:10 UTC
Identified - We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
May 1, 18:30 UTC
Resolved - This incident has been resolved.
May 1, 18:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 1, 16:30 UTC
Investigating - We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
May 1, 15:27 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 1, 10:51 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 1, 09:29 UTC
Investigating - We are experiencing degraded performance in the Lesotho M-Pesa services. We are investigating the issue.
Apr 30, 12:36 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 1, 04:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 1, 01:42 UTC
Identified - We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
May 1, 00:09 UTC
Apr 30, 2026
Resolved - This incident has been resolved.
Apr 30, 22:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 20:06 UTC
Investigating - We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.
Apr 30, 18:06 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 30, 20:19 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 30, 19:30 UTC
Identified - We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.
Apr 30, 18:56 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 30, 08:54 UTC
Update - Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
Apr 30, 07:39 UTC
Identified - Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
Apr 30, 07:37 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 30, 03:16 UTC
Update - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 29, 22:28 UTC
Update - We are continuing to monitor for any further issues.
Apr 29, 21:54 UTC
Update - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 29, 21:53 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 29, 21:48 UTC
Identified - This is a quick update to inform you that we are now experiencing an outage in our Cameroon Orange services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Apr 28, 23:25 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 28, 21:08 UTC
Investigating - We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.
Apr 28, 19:11 UTC
Apr 29, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 29, 22:29 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 29, 18:20 UTC
Identified - We have identified instability in NFS Zambia Zamtel services. We have escalated this to the MNO for resolution.
Apr 29, 16:22 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 29, 21:38 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 29, 18:49 UTC
Investigating - We are experiencing degraded performance in the Tanzania Yas services. We are investigating the issue.
Apr 29, 18:23 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 29, 03:31 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 29, 02:50 UTC
Identified - We have identified instability in Kenya Airtel services. We have escalated this to the MMO for resolution.
Apr 29, 00:41 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 29, 02:49 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 29, 01:06 UTC
Identified - We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
Apr 28, 23:16 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 29, 01:19 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 28, 23:37 UTC
Update - We are continuing to investigate this issue.
Apr 28, 13:37 UTC
Investigating - We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
Apr 28, 11:06 UTC
Apr 28, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 28, 12:49 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 28, 12:17 UTC
Investigating - We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.
Apr 28, 11:57 UTC
Resolved - This incident has been resolved.
Apr 28, 09:14 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in our Burkina Faso Moov payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Apr 26, 09:25 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in our Burkina Faso Moov payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Apr 25, 09:33 UTC
Identified - This is a quick update to inform you that we are still experiencing degraded performance in our Burkina Faso Moov payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Apr 24, 11:53 UTC
Investigating - We are experiencing degraded performance in the Burkina Faso Moov services. We are investigating the issue.
Apr 23, 09:43 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 28, 07:54 UTC
Identified - We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
Apr 28, 07:10 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 28, 04:44 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 28, 03:33 UTC
Investigating - We are experiencing an outage of the Cameroon MTN services. We are investigating the issue.
Apr 28, 02:24 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 28, 02:44 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 28, 00:55 UTC
Identified - We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Apr 28, 00:18 UTC
Apr 27, 2026
Completed - All MMO services verified to be operational.
Apr 27, 23:35 UTC
Verifying - Maintenance has been completed. We are verifying full MMO service availability.
Apr 27, 23:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 21:00 UTC
Scheduled - Uganda MTN will be performing maintenance and upgrades during the maintenance window on 27.04 between 21:00 UTC and 23:00 UTC.
Degraded performance and outages are expected.

Apr 27, 11:16 UTC
Resolved - We are informing you that our systems are up and running again and all services are fully operational. We apologize for the inconvenience caused.
Apr 27, 22:44 UTC
Identified - Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
Apr 27, 20:05 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 27, 22:44 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 27, 20:12 UTC
Investigating - We are experiencing instabilities in Cameroon Orange services. We are investigating the issue.
Apr 27, 17:40 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 27, 20:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 17:38 UTC
Identified - We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Apr 27, 17:01 UTC
Resolved - This incident has been resolved.
Apr 27, 17:39 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 27, 16:58 UTC
Identified - We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.
Apr 27, 15:49 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 27, 11:24 UTC
Identified - We have identified instability in DRC Airtel payout services. We have escalated this to the MMO for resolution.
Apr 26, 19:03 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 27, 03:33 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 27, 02:44 UTC
Investigating - We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.
Apr 27, 00:56 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 27, 03:33 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 27, 02:36 UTC
Identified - We have identified instability in Kenya Airtel services. We have escalated this to the MMO for resolution.
Apr 26, 22:27 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 27, 02:36 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 26, 23:23 UTC
Identified - We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
Apr 26, 22:44 UTC
Apr 26, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 26, 23:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 26, 22:36 UTC
Investigating - We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
Apr 26, 22:04 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 26, 15:14 UTC
Identified - We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
Apr 26, 10:32 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 26, 12:29 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 26, 11:59 UTC
Investigating - We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
Apr 26, 10:31 UTC
Completed - The scheduled maintenance has been completed.
Apr 26, 06:54 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 26, 04:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 20:00 UTC
Scheduled - DRC Vodacom will be performing maintenance and upgrades during the maintenance window on 25.04 between 20:00 UTC and 04:00 UTC.
Degraded performance and outages are expected.

Apr 24, 16:55 UTC
Resolved - This incident has been resolved.
Apr 26, 04:52 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 26, 04:06 UTC
Identified - We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Apr 26, 01:57 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 26, 01:20 UTC
Identified - We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Apr 26, 00:05 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 25, 23:55 UTC
Identified - We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Apr 25, 22:50 UTC
Resolved - This incident has been resolved.
Apr 26, 04:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 26, 01:58 UTC
Investigating - We are experiencing an outage of the Mozambique Movitel services.
Apr 25, 22:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 25, 22:14 UTC
Investigating - We are experiencing an outage of the Mozambique Movitel services. We are investigating the issue.
Apr 25, 19:18 UTC
Apr 25, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 25, 17:24 UTC
Monitoring - A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Apr 25, 16:16 UTC
Investigating - We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
Apr 25, 14:46 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 25, 17:23 UTC
Identified - We have identified instability in Mozambique Vodacom services. We have escalated this to the MMO for resolution.
Apr 25, 15:19 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 25, 15:17 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 25, 15:11 UTC
Identified - We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
Apr 25, 14:55 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 25, 14:01 UTC
Identified - We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.
Apr 25, 11:55 UTC
Completed - All MMO services verified to be operational.
Apr 25, 05:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 00:00 UTC
Scheduled - AirtelTigo Ghana will be performing maintenance and upgrades during the maintenance window on 25.04 between 00:00 UTC and 05:00 UTC.
Degraded performance and outages are expected.

Apr 24, 14:11 UTC
Resolved - This incident has been resolved.
Apr 25, 04:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 25, 02:41 UTC
Identified - We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
Apr 25, 02:11 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 25, 00:57 UTC
Identified - We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
Apr 24, 23:25 UTC
Resolved - This incident has been resolved.
Apr 25, 02:12 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 25, 00:06 UTC
Investigating - We are experiencing degraded performance in the Tanzania Yas services. We are investigating the issue.
Apr 24, 17:43 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 25, 00:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 18:04 UTC
Investigating - We are experiencing an outage of the Benin Moov services. We are investigating the issue.
Apr 24, 17:35 UTC
Apr 24, 2026
Resolved - This incident has been resolved.
Apr 24, 15:30 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 24, 12:13 UTC
Update - We are experiencing an outage of the Uganda Airtel services. We are investigating the issue.
Apr 24, 10:00 UTC
Investigating - We are experiencing an outage of the Uganda Airtel services. We are investigating the issue.
Apr 24, 09:54 UTC
Resolved - This incident has been resolved.
Apr 24, 15:29 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 24, 14:06 UTC
Identified - We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Apr 24, 12:02 UTC
Resolved - This incident has been resolved.
Apr 24, 10:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 09:21 UTC
Identified - We have identified instability in MTN services. We have escalated this to the MMO for resolution.
Apr 24, 08:21 UTC
Resolved - This incident has been resolved.
Apr 24, 09:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 08:16 UTC
Identified - We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
Apr 24, 05:39 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 24, 03:22 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 24, 02:13 UTC
Update - We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
Apr 23, 18:25 UTC
Identified - This is a quick update to inform you that we are still experiencing instabilities in our Zambia Zamtel NFS payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Apr 23, 15:04 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 23, 11:54 UTC
Identified - We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
Apr 23, 06:21 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 24, 03:14 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 24, 02:18 UTC
Identified - We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Apr 24, 00:47 UTC
Apr 23, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 23, 21:11 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 23, 20:06 UTC
Identified - We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
Apr 23, 16:23 UTC
Resolved - This incident has been resolved.
Apr 23, 20:40 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 23, 18:42 UTC
Investigating - We are experiencing an outage in the Tanzania Halotel services. We are investigating the issue.
Apr 23, 18:35 UTC
Resolved - This incident has been resolved.
Apr 23, 20:39 UTC
Monitoring - A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Apr 23, 18:26 UTC
Investigating - We are experiencing an outage of]the Uganda Airtel services. We are investigating the issue.
Apr 23, 16:35 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 23, 15:07 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 23, 13:15 UTC
Investigating - We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.
Apr 23, 11:47 UTC
Resolved - This incident has been resolved.
Apr 23, 11:55 UTC
Monitoring - A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Apr 23, 10:41 UTC
Investigating - We are experiencing an outage in] the Cameroon Orange services. We are investigating the issue.
Apr 23, 09:11 UTC
Completed - All MMO services verified to be operational.
Apr 23, 05:03 UTC
Verifying - Maintenance has been completed. We are verifying full MMO service availability.
Apr 23, 04:30 UTC
Update - Ongoing MMO maintenance is taking longer to be completed than originally scheduled. We will keep you updated on the progress.
Apr 23, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 18:00 UTC
Scheduled - MTN Benin will be performing maintenance and upgrades during the maintenance window on 22.04 between 18:00 UTC and 00:00 UTC.
Degraded performance and outages are expected.

Apr 22, 08:46 UTC
Completed - All MMO services verified to be operational.
Apr 23, 04:02 UTC
Verifying - Maintenance has been completed. We are verifying full MMO service availability.
Apr 23, 03:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 23:00 UTC
Scheduled - DRC Airtel will be performing maintenance and upgrades during the maintenance window on 22.04 between 23:00 UTC and 04:00 UTC.
Degraded performance and outages are expected.

Apr 22, 16:23 UTC
Completed - All systems verified to be operational. Thank you for your patience.
Apr 23, 04:02 UTC
Verifying - Maintenance has been completed. We are verifying full system availability.
Apr 23, 03:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 02:00 UTC
Scheduled - To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 23.04 between 02:00 UTC and 04:00 UTC. Our services will be unavailable during that time.
Apr 9, 16:19 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 23, 02:27 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 23, 01:10 UTC
Investigating - We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
Apr 22, 22:16 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 23, 00:16 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 22, 23:37 UTC
Investigating - We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
Apr 22, 22:18 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 23, 00:16 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 22, 23:36 UTC
Investigating - We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
Apr 22, 21:43 UTC