pawaPay platform status
Performance degradation affecting Kenya Airtel services
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 2025 - 10:59 UTC
Update - Kenya Airtel is still facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Mar 31, 2025 - 04:03 UTC
Update - Kenya Airtel is still facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Mar 30, 2025 - 14:46 UTC
Update - Kenya Airtel is still facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Mar 29, 2025 - 09:56 UTC
Identified - We have identified instability in Kenya Airtel services. We have escalated this to the MMO for resolution.
Mar 28, 2025 - 08:14 UTC
Performance degradation affecting Cameroon Orange Intouch MMO services
Update - Cameroon Orange Intouch is still experiencing a service instability on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Mar 31, 2025 - 04:02 UTC
Update - Cameroon Orange Intouch is still experiencing a service instability on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Mar 30, 2025 - 14:45 UTC
Update - We are experiencing an outage in our Orange Cameroon deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Mar 30, 2025 - 14:19 UTC
Update - Cameroon Orange Intouch is still experiencing a service instability on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Mar 30, 2025 - 06:31 UTC
Update - Cameroon Orange Intouch is still experiencing a service instability on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Mar 29, 2025 - 09:59 UTC
Identified - We have identified instability in Cameroon Orange Intouch services. We have escalated this to the MMO for resolution.
Mar 28, 2025 - 16:34 UTC

About This Site

The pawaPay mobile money platform connects merchants to Mobile Network Operators (MNO).

On this page you can find:
- the status of the pawaPay platform
- incidents of MNO provided mobile money services
- planned maintenance windows

Uptime over the past 90 days. View historical uptime.
pawaPay platform ? Operational
90 days ago
100.0 % uptime
Today
pawaPay Merchant API Operational
90 days ago
100.0 % uptime
Today
pawaPay Portal Operational
90 days ago
100.0 % uptime
Today
Benin MMO services Operational
90 days ago
98.06 % uptime
Today
Celtiis :: Web Deposit Operational
90 days ago
99.91 % uptime
Today
Celtiis :: Payout Operational
90 days ago
99.91 % uptime
Today
Moov :: Web Deposit Operational
90 days ago
95.37 % uptime
Today
Moov :: Payout Operational
90 days ago
96.14 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.47 % uptime
Today
MTN :: Payout Operational
90 days ago
98.54 % uptime
Today
Burkina Faso MMO services Operational
90 days ago
99.39 % uptime
Today
Moov :: Web Deposit Operational
90 days ago
98.51 % uptime
Today
Moov :: Payout Operational
90 days ago
99.84 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.83 % uptime
Today
Cameroon MMO services ? Degraded Performance
90 days ago
97.17 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
96.89 % uptime
Today
MTN :: Payout Operational
90 days ago
98.43 % uptime
Today
Orange :: Web Deposit Degraded Performance
90 days ago
95.63 % uptime
Today
Orange :: Payout Operational
90 days ago
97.71 % uptime
Today
CIV MMO services Operational
90 days ago
99.62 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.1 % uptime
Today
MTN :: Payout Operational
90 days ago
99.37 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.4 % uptime
Today
Orange :: Payout Operational
90 days ago
99.85 % uptime
Today
Wave :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Wave :: Payout Operational
90 days ago
100.0 % uptime
Today
DRC MMO services ? Operational
90 days ago
98.81 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.44 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.74 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
98.25 % uptime
Today
Orange :: Payout Operational
90 days ago
98.14 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
99.67 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.64 % uptime
Today
Ghana MMO services ? Operational
90 days ago
98.43 % uptime
Today
AirtelTigo :: Web Deposit Operational
90 days ago
99.49 % uptime
Today
AirtelTigo :: Payout Operational
90 days ago
99.59 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.45 % uptime
Today
MTN :: Payout Operational
90 days ago
99.58 % uptime
Today
Telecel :: Web Deposit Operational
90 days ago
94.29 % uptime
Today
Telecel :: Payout Operational
90 days ago
98.18 % uptime
Today
Kenya MMO services ? Operational
90 days ago
91.59 % uptime
Today
M-Pesa :: Web Deposit Operational
90 days ago
99.43 % uptime
Today
M-Pesa :: USSD Deposit Operational
90 days ago
99.85 % uptime
Today
M-Pesa :: Payout Operational
90 days ago
99.77 % uptime
Today
Airtel :: Payout Operational
90 days ago
67.3 % uptime
Today
Malawi MMO services ? Operational
90 days ago
99.19 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.53 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.59 % uptime
Today
TNM :: Web Deposits Operational
90 days ago
99.81 % uptime
Today
TNM :: Payouts Operational
90 days ago
99.84 % uptime
Today
Mozambique MMO services Operational
90 days ago
99.4 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
99.27 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.51 % uptime
Today
Movitel :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Movitel :: Payout Operational
90 days ago
100.0 % uptime
Today
Nigeria MMO services Operational
90 days ago
99.29 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Airtel :: Payout Operational
90 days ago
100.0 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.55 % uptime
Today
MTN :: Payout Operational
90 days ago
98.64 % uptime
Today
Rwanda MMO services ? Operational
90 days ago
98.21 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
97.96 % uptime
Today
Airtel :: Payout Operational
90 days ago
97.5 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.69 % uptime
Today
MTN :: Payout Operational
90 days ago
98.69 % uptime
Today
Senegal MMO services Operational
90 days ago
99.75 % uptime
Today
Yas :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Yas :: Payout Operational
90 days ago
100.0 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.9 % uptime
Today
Orange :: Payout Operational
90 days ago
99.95 % uptime
Today
Wave :: Web Deposit Operational
90 days ago
99.35 % uptime
Today
Wave :: Payout Operational
90 days ago
99.35 % uptime
Today
Sierra Leone MMO services Operational
90 days ago
99.91 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.83 % uptime
Today
Orange :: Payout Operational
90 days ago
99.99 % uptime
Today
Tanzania MMO services ? Operational
90 days ago
98.94 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.05 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
99.29 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.37 % uptime
Today
Halotel :: Web Deposit Operational
90 days ago
97.8 % uptime
Today
Halotel :: USSD Deposit Operational
90 days ago
99.58 % uptime
Today
Halotel :: Payout Operational
90 days ago
99.24 % uptime
Today
Yas :: Web Deposit Operational
90 days ago
96.21 % uptime
Today
Yas :: USSD Deposit Operational
90 days ago
99.47 % uptime
Today
Yas :: Payout Operational
90 days ago
98.84 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
99.24 % uptime
Today
Vodacom :: USSD Deposit Operational
90 days ago
99.83 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.3 % uptime
Today
Uganda MMO services ? Operational
90 days ago
99.16 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.27 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
99.14 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.1 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.82 % uptime
Today
MTN :: USSD Deposit Operational
90 days ago
99.46 % uptime
Today
MTN :: Payout Operational
90 days ago
99.19 % uptime
Today
Zambia MMO services ? Operational
90 days ago
99.16 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.76 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
99.82 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.72 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.33 % uptime
Today
MTN :: Payout Operational
90 days ago
99.47 % uptime
Today
Zamtel :: Web Deposit Operational
90 days ago
98.5 % uptime
Today
Zamtel :: Payout Operational
90 days ago
97.32 % uptime
Today
Zamtel :: USSD Deposit Operational
90 days ago
99.33 % uptime
Today
Gabon MMO services Operational
90 days ago
98.49 % uptime
Today
Airtel :: Payout ? Operational
90 days ago
98.49 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.49 % uptime
Today
Congo Brazzaville MMO Services Operational
90 days ago
99.58 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.4 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.4 % uptime
Today
MTN :: Payout Operational
90 days ago
99.75 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.75 % uptime
Today
Lesotho MMO services Operational
90 days ago
97.73 % uptime
Today
M-Pesa :: Web Deposit Operational
90 days ago
98.35 % uptime
Today
M-Pesa :: Payout Operational
90 days ago
97.11 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CIV MTN scheduled maintenance Mar 31, 2025 21:00 - Apr 1, 2025 03:00 UTC

CIV MTN will be performing maintenance and upgrades during the maintenance window on 31.03 between 21:00 UTC and 01.04 03:00 UTC.
Degraded performance and outages could be expected.
Posted on Mar 30, 2025 - 22:16 UTC
Mar 31, 2025

Unresolved incidents: Performance degradation affecting Cameroon Orange Intouch MMO services, Performance degradation affecting Kenya Airtel services.

Mar 30, 2025
Performance degradation affecting Zambia Zamtel services
Resolved - This incident has been resolved.
Mar 30, 23:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 30, 19:02 UTC
Investigating - We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
Mar 30, 18:24 UTC
Performance degradation affecting Tanzania Airtel services
Resolved - This incident has been resolved.
Mar 30, 20:05 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 30, 18:12 UTC
Investigating - We are experiencing degraded performance in the Tanzania Airtel services. We are investigating the issue.
Mar 30, 15:01 UTC
Performance degradation affecting Senegal Orange services
Resolved - This incident has been resolved.
Mar 30, 14:46 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 30, 12:27 UTC
Identified - We have identified instability in Senegal Orange services. We have escalated this to the MMO for resolution.
Mar 30, 12:19 UTC
Mar 29, 2025
Performance degradation affecting Tanzania Airtel services
Resolved - This incident has been resolved.
Mar 29, 21:34 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 29, 20:07 UTC
Investigating - We are experiencing degraded performance in the Tanzania Airtel services. We are investigating the issue.
Mar 29, 17:22 UTC
Performance degradation affecting CIV Orange services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 29, 21:31 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 29, 19:49 UTC
Update - We are continuing to work on a fix for this issue.
Mar 29, 16:42 UTC
Identified - We have identified instability in CIV Orange services. We have escalated this to the MMO for resolution.
Mar 29, 16:35 UTC
Performance degradation affecting Tanzania Yas services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 29, 21:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 29, 19:08 UTC
Investigating - We are experiencing an outage of the Tanzania Yas services. We are investigating the issue.
Mar 29, 17:41 UTC
Performance degradation affecting Zambia MTN services
Resolved - This incident has been resolved.
Mar 29, 20:12 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 29, 18:41 UTC
Identified - We have identified instability in Zambia MTN services. We have escalated this to the MNO for resolution.
Mar 29, 17:25 UTC
Performance degradation affecting Senegal Orange services
Resolved - This incident has been resolved.
Mar 29, 16:58 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 29, 15:01 UTC
Identified - We have identified instability in Senegal Orange Senegal services. We have escalated this to the MMO for resolution.
Mar 29, 14:06 UTC
Performance degradation affecting Ghana Telecel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 29, 11:49 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 29, 10:38 UTC
Identified - We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Mar 29, 07:45 UTC
Mar 28, 2025
Performance degradation affecting Kenya M-Pesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 28, 22:51 UTC
Monitoring - A fix has been deployed by Kenya M-Pesa. We are seeing improvements in success rates and will continue monitoring the incident.
Mar 28, 18:19 UTC
Identified - We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
Mar 28, 17:55 UTC
Performance degradation affecting Cameroon Orange Intouch MMO services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 28, 15:47 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 28, 12:19 UTC
Identified - We have identified instability in Cameroon Orange Intouch services. We have escalated this to the MMO for resolution.
Mar 28, 11:42 UTC
pawaPay scheduled maintenance
Completed - All systems verified to be operational. Thank you for your patience.
Mar 28, 06:49 UTC
Verifying - Maintenance has been completed. We are verifying full system availability.
Mar 28, 06:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 06:00 UTC
Scheduled - To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 28.03 between 06:00 UTC and 06:15 UTC. No downtime expected.
Mar 27, 14:02 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 28, 05:33 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 28, 04:46 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.
Mar 27, 21:26 UTC
Rwanda MTN scheduled maintenance
Completed - All MMO services verified to be operational.
Mar 28, 02:06 UTC
Verifying - Maintenance has been completed. We are verifying full MMO service availability.
Mar 27, 23:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:00 UTC
Scheduled - Rwanda MTN will be performing maintenance and upgrades during the maintenance window on 27.03 between 22:00 UTC and 23:00 UTC.
Degraded performance and outages are expected.
Mar 27, 20:38 UTC
Mar 27, 2025
Performance degradation affecting Lesotho M-Pesa services
Resolved - This incident has been resolved.
Mar 27, 21:25 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 27, 20:03 UTC
Identified - We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Mar 27, 17:37 UTC
Performance degradation affecting MTN OpenAPI services
Resolved - This incident has been resolved.
Mar 27, 17:43 UTC
Monitoring - A fix has been deployed by the MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Mar 27, 17:05 UTC
Investigating - We are experiencing an outage in the MTN OpenAPI services. We are investigating the issue.
Mar 27, 14:33 UTC
Performance degradation affecting Lesotho M-Pesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 27, 08:45 UTC
Update - We are still experiencing degraded performance in our Lesotho M-Pesa payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Mar 27, 04:08 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in our Lesotho M-Pesa payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Mar 26, 21:13 UTC
Update - This is a quick update to inform you that we are still experiencing an outage in our Lesotho M-Pesa payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Mar 26, 16:49 UTC
Identified - We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Mar 26, 10:51 UTC
Performance degradation affecting Tanzania MMO services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 27, 07:20 UTC
Identified - We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Mar 27, 04:28 UTC
Performance degradation affecting Uganda Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 27, 04:07 UTC
Monitoring - A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Mar 27, 02:12 UTC
Identified - We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
Mar 27, 00:14 UTC
Mar 26, 2025
Performance degradation affecting Nigeria MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 26, 23:56 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 26, 23:16 UTC
Identified - We have identified instability in Nigeria MTN services. We have escalated this to the MMO for resolution.
Mar 26, 22:14 UTC
Performance degradation affecting Ghana AirtelTigo services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 26, 23:52 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 26, 22:26 UTC
Investigating - We are experiencing an outage in the Ghana AirtelTigo services. We are investigating the issue.
Mar 26, 22:11 UTC
Performance degradation affecting Uganda MTN services
Resolved - This incident has been resolved.
Mar 26, 22:33 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 26, 21:58 UTC
Identified - We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.
Mar 26, 21:21 UTC
Performance degradation affecting Kenya M-Pesa MMO services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 26, 18:02 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 26, 17:39 UTC
Identified - We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
Mar 26, 16:55 UTC
Performance degradation affecting Uganda MTN MMO services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 26, 11:11 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 26, 10:25 UTC
Identified - We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.
Mar 26, 09:35 UTC
Performance degradation affecting Benin MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 26, 07:39 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 26, 07:01 UTC
Investigating - We are experiencing an outage of the Benin MTN services. We are investigating the issue.
Mar 26, 04:14 UTC
pawaPay scheduled maintenance
Completed - All systems verified to be operational. Thank you for your patience.
Mar 26, 02:52 UTC
Verifying - Maintenance has been completed. We are verifying full system availability.
Mar 26, 02:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 02:00 UTC
Scheduled - To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 26.03 between 02:00 UTC and 03:00 UTC. Our services will be unavailable for 2-3 minutes during that period.
Mar 12, 10:47 UTC
Performance degradation affecting Tanzania Yas services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 26, 02:33 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 26, 01:00 UTC
Update - We are experiencing an outage of the Tanzania Yas services. We are investigating the issue.
Mar 25, 23:52 UTC
Investigating - We are experiencing an outage of the Tanzania Yas services. We are investigating the issue.
Mar 25, 23:49 UTC
Performance degradation affecting Benin MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 26, 02:31 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 26, 00:59 UTC
Investigating - We are experiencing an outage of the Benin MTN services. We are investigating the issue.
Mar 26, 00:08 UTC
Performance degradation affecting Uganda MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 26, 00:11 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 25, 22:24 UTC
Identified - We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.
Mar 25, 21:53 UTC
Performance degradation affecting Kenya Mpesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 26, 00:09 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 25, 22:07 UTC
Update - We are continuing to work on a fix for this issue.
Mar 25, 21:44 UTC
Identified - We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
Mar 25, 17:24 UTC
Mar 25, 2025
Performance degradation affecting Lesotho M-Pesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 25, 21:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 16:26 UTC
Identified - We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Mar 25, 12:40 UTC
Performance degradation affecting Uganda MTN services
Resolved - This incident has been resolved.
Mar 25, 16:25 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 25, 12:07 UTC
Investigating - We are experiencing an outage of the Uganda MTN services. We are investigating the issue.
Mar 25, 10:42 UTC
Performance degradation affecting Ghana Telecel services
Resolved - This incident has been resolved.
Mar 25, 15:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 13:14 UTC
Identified - We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Mar 25, 12:28 UTC
Performance degradation affecting InTouch Orange Cameroon services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 25, 14:59 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 25, 11:34 UTC
Identified - We have identified instability in InTouch Orange Cameroon services. We have escalated this to the MMO for resolution.
Mar 25, 11:25 UTC
Cameroon MTN scheduled maintenance
Completed - All MMO services verified to be operational.
Mar 25, 03:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:30 UTC
Scheduled - Cameroon MTN will be performing maintenance and upgrades during the maintenance window on 23.03 between 20:30 UTC and 04:30 UTC.
Degraded performance and outages are expected.
Mar 23, 18:41 UTC
Rwanda MTN scheduled maintenance
Completed - All MMO services verified to be operational.
Mar 25, 03:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 00:00 UTC
Scheduled - Rwanda MTN will be performing maintenance and upgrades during the maintenance window on 25.03 between 00:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.
Mar 24, 08:59 UTC
Mar 24, 2025
Performance degradation affecting DRC Orange services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 24, 20:21 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 24, 17:20 UTC
Investigating - We are experiencing degraded performance in the DRC Orange services. We are investigating the issue.
Mar 24, 12:55 UTC
Performance degradation affecting Malawi Airtel services
Resolved - This incident has been resolved.
Mar 24, 12:54 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 24, 09:06 UTC
Identified - We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Mar 23, 04:33 UTC
Mar 23, 2025
Performance degradation affecting Sierra Leone Orange services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 23, 23:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 22:17 UTC
Investigating - We are experiencing an outage of the Sierra Leone Orange services. We are investigating the issue.
Mar 23, 20:45 UTC
Performance degradation affecting Kenya M-Pesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 23, 23:51 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 23, 22:21 UTC
Investigating - We are experiencing an outage of the Kenya M-Pesa services. We are investigating the issue.
Mar 23, 22:03 UTC
Performance degradation affecting Sierra Leone Orange services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 23, 18:30 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 23, 16:13 UTC
Identified - We have identified instability in Sierra Leone Orange services. We have escalated this to the MMO for resolution.
Mar 23, 14:23 UTC
Performance degradation affecting Uganda Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 23, 13:09 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 23, 10:32 UTC
Identified - We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
Mar 23, 10:23 UTC
Performance degradation affecting Malawi Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 23, 00:51 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 22, 23:03 UTC
Investigating - We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
Mar 22, 22:20 UTC
Mar 22, 2025
Performance degradation affecting Ghana AirtelTigo services
Resolved - This incident has been resolved.
Mar 22, 07:48 UTC
Monitoring - A fix has been deployed by Ghana AirtelTigo. We are seeing improvements in success rates and will continue monitoring the incident.
Mar 22, 05:34 UTC
Investigating - We are experiencing an outage of the Ghana AirtelTigo services. We are investigating the issue.
Mar 22, 03:52 UTC
Mar 21, 2025
Performance degradation affecting Lesotho M-Pesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 21, 05:06 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 21, 04:02 UTC
Update - This is a quick update to inform you that we are still experiencing an outage in our Lesotho payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Mar 20, 21:51 UTC
Identified - We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Mar 20, 10:50 UTC
Performance degradation affecting Ghana Telecel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 21, 03:56 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 21, 03:21 UTC
Identified - We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Mar 21, 00:47 UTC
Mar 20, 2025
Performance degradation affecting Cameroon Orange Intouch MMO services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 20, 18:39 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 20, 18:27 UTC
Identified - We have identified instability in Cameroon Orange Intouch services. We have escalated this to the MMO for resolution.
Mar 20, 14:52 UTC
Benin MTN scheduled maintenance
Completed - All MMO services verified to be operational.
Mar 20, 05:24 UTC
Verifying - Maintenance has been completed. We are verifying full MMO service availability.
Mar 20, 04:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 23:00 UTC
Scheduled - Benin MTN will be performing maintenance and upgrades during the maintenance window on 19.03 to 20.03 between 23:00 UTC and 05:00 UTC.
Degraded performance and outages are expected.
Mar 19, 11:24 UTC
Cameroon MTN scheduled maintenance
Completed - All MMO services verified to be operational.
Mar 20, 05:23 UTC
Verifying - Maintenance has been completed. We are verifying full MMO service availability.
Mar 20, 04:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 21:30 UTC
Scheduled - Cameroon MTN will be performing maintenance and upgrades during the maintenance window on 19.03 between 21:30 UTC and 04:30 UTC.
Degraded performance and outages are expected.
Mar 14, 21:16 UTC
Performance degradation affecting Nigeria MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 20, 00:46 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 19, 22:19 UTC
Identified - We have identified instability in Nigeria MTN services. We have escalated this to the MMO for resolution.
Mar 19, 21:30 UTC
Performance degradation affecting Uganda MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 20, 00:45 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 19, 23:11 UTC
Identified - We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.
Mar 19, 21:26 UTC
Performance degradation affecting Tanzania Yas services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 20, 00:44 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 19, 23:46 UTC
Identified - We have identified instability in Tanzania Yas services. We have escalated this to the MMO for resolution.
Mar 19, 23:27 UTC
Mar 19, 2025
Performance degradation affecting Kenya Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 19, 13:47 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 19, 12:16 UTC
Update - Kenya Airtel is still facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Mar 18, 17:11 UTC
Identified - We have identified instability in Kenya Airtel services. We have escalated this to the MMO for resolution.
Mar 17, 07:02 UTC
Performance degradation affecting Zambia NFS Zamtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 19, 08:43 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 19, 07:02 UTC
Identified - We have identified instability in Zambia NFS Zamtel services. We have escalated this to the MNO for resolution.
Mar 19, 06:50 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 19, 08:42 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 19, 07:08 UTC
Investigating - We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.
Mar 19, 06:48 UTC
Performance degradation affecting Tanzania Vodacom services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 19, 06:52 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 19, 05:49 UTC
Identified - We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Mar 18, 22:52 UTC
Cameroon MTN scheduled maintenance
Completed - All MMO services verified to be operational.
Mar 19, 05:38 UTC
Verifying - Maintenance has been completed. We are verifying full MMO service availability.
Mar 19, 04:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:01 UTC
Scheduled - Cameroon MTN will be performing maintenance and upgrades during the maintenance window on 18.03 between 22:00 UTC and 04:00 UTC.
Degraded performance and outages are expected.
Mar 18, 10:56 UTC
Zambia Airtel scheduled maintenance
Completed - All MMO services verified to be operational.
Mar 19, 04:23 UTC
Verifying - Maintenance has been completed. We are verifying full MMO service availability.
Mar 19, 02:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:00 UTC
Scheduled - Zambia Airtel will be performing maintenance and upgrades during the maintenance window on 18.03 to 19.03 between 22:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.
Mar 18, 14:42 UTC
Performance degradation affecting Ghana MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 19, 01:55 UTC
Update - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 19, 00:55 UTC
Identified - We have identified instability in Ghana MTN services. We have escalated this to the MMO for resolution.
Mar 19, 00:16 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 18, 23:52 UTC
Identified - We have identified instability in Ghana MTN services. We have escalated this to the MMO for resolution.
Mar 18, 22:56 UTC
Performance degradation affecting DRC Airtel services
Resolved - This incident has been resolved.
Mar 19, 00:55 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 19, 00:26 UTC
Investigating - We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
Mar 18, 23:22 UTC
Performance degradation affecting Tanzania Airtel services
Resolved - This incident has been resolved.
Mar 19, 00:39 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 19, 00:02 UTC
Update - This is a quick update to inform you that we are still experiencing an outage in our Airtel Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Mar 18, 22:55 UTC
Identified - We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.
Mar 18, 22:32 UTC
Mar 18, 2025
Performance degradation affecting Ghana MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 18, 11:26 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 18, 09:37 UTC
Investigating - We are experiencing degraded performance in the Ghana MTN services. We are investigating the issue.
Mar 18, 08:51 UTC
Performance degradation affecting Ghana Telecel services
Resolved - This incident has been resolved.
Mar 18, 05:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 05:15 UTC
Investigating - We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.
Mar 17, 23:33 UTC
Cameroon MTN scheduled maintenance
Completed - All MMO services verified to be operational.
Mar 18, 04:44 UTC
Scheduled - Cameroon MTN will be performing maintenance and upgrades during the maintenance window on 18.03 between 21:30 UTC and 04:30 UTC.
Degraded performance and outages are expected.
Mar 14, 21:15 UTC
MTN OpenAPI scheduled maintenance
Completed - All MMO services verified to be operational.
Mar 18, 04:43 UTC
Verifying - Maintenance has been completed. We are verifying full MMO service availability.
Mar 18, 03:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 20:30 UTC
Scheduled - MTN OpenAPI will be performing maintenance and upgrades during the maintenance window on 17.03 between 20:30 UTC and 03:30 UTC.
Degraded performance and outages are expected.
Mar 14, 17:12 UTC
Performance degradation affecting Rwanda Airtel services
Resolved - This incident has been resolved.
Mar 18, 04:42 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 18, 00:47 UTC
Investigating - We are experiencing an outage of the Rwanda Airtel services. We are investigating the issue.
Mar 17, 23:53 UTC
Tanzania Vodacom scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 04:00 UTC
In progress - Scheduled maintenance has started. We will provide updates as necessary.
Mar 17, 20:45 UTC
Scheduled - Tanzania Vodacom will be performing maintenance and upgrades during the maintenance window on 17.03 between 21:00 UTC and 23:00 UTC.
Degraded performance and outages are expected.
Mar 17, 21:00 UTC
Mar 17, 2025
Performance degradation affecting Zambia Airtel services
Resolved - This incident has been resolved.
Mar 17, 21:48 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 17, 20:29 UTC
Update - Zambia Airtel is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Mar 17, 13:45 UTC
Update - This is a quick update to inform you that we are still experiencing instability in Zambia Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Mar 16, 11:06 UTC
Identified - We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Mar 16, 00:31 UTC
Performance degradation affecting Malawi Airtel services
Resolved - This incident has been resolved.
Mar 17, 21:47 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 17, 20:11 UTC
Identified - We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Mar 17, 19:44 UTC
Performance degradation affecting Cameroon MTN services
Resolved - This incident has been resolved.
Mar 17, 16:41 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 17, 15:04 UTC
Investigating - We are experiencing an outage of the Cameroon MTN services. We are investigating the issue.
Mar 17, 08:10 UTC
Performance degradation affecting Tanzania Yas services
Resolved - This incident has been resolved.
Mar 17, 15:05 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 17, 13:43 UTC
Identified - We have identified instability in Tanzania Yas services. We have escalated this to the MMO for resolution.
Mar 17, 12:37 UTC
Performance degradation affecting Cameroon Orange services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 17, 13:57 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 17, 13:16 UTC
Update - This is a quick update to inform you that we are experiencing a degraded perfomance in our Cameroon Orange deposit gateway. We'll provide an update as soon as possible.
Mar 17, 12:49 UTC
Update - This is a quick update to inform you that we are experiencing an outage in our Cameroon Orange deposit gateway. We'll provide an update as soon as possible.
Mar 17, 10:32 UTC
Identified - We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Mar 16, 10:24 UTC
Performance degradation affecting Uganda Airtel services
Resolved - This incident has been resolved.
Mar 17, 13:44 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 17, 12:51 UTC
Update - We are continuing to work on a fix for this issue.
Mar 17, 09:06 UTC
Identified - We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
Mar 17, 08:29 UTC
Airtel Uganda scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 17, 09:07 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 17, 05:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 22:00 UTC
Scheduled - Airtel Uganda will be performing maintenance and upgrades during the maintenance window on 16.03 between 22:00 UTC and 05:00 UTC.
Degraded performance and outages are expected.
Mar 16, 15:27 UTC
pawaPay scheduled maintenance
Completed - All systems verified to be operational. Thank you for your patience.
Mar 17, 04:36 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 17, 01:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 00:04 UTC
Scheduled - To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 17.03 between 02:00 UTC and 04:00 UTC. Our services will be temporarily unavailable during that time.
Feb 25, 08:56 UTC
MTN Benin scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 17, 04:35 UTC
Update - The incident has been resolved. We apologise for the inconvenience.
Mar 17, 04:34 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 17, 04:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 23:00 UTC
Scheduled - MTN Benin will be performing maintenance and upgrades during the maintenance window on 16.03 between 23:00 UTC and 05:00 UTC.
Degraded performance and outages are expected.
Mar 13, 16:16 UTC
Performance degradation affecting Rwanda MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 17, 04:31 UTC
Monitoring - A fix has been deployed by Rwanda MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Mar 17, 03:07 UTC
Investigating - We are experiencing an outage of the Rwanda MTN services. We are investigating the issue.
Mar 16, 19:23 UTC
Performance degradation affecting Tanzania Airtel services
Resolved - This incident has been resolved.
Mar 17, 04:04 UTC
Monitoring - A fix has been deployed by Tanzania Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Mar 17, 01:26 UTC
Identified - We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.
Mar 16, 21:44 UTC
Performance degradation affecting Lesotho M-Pesa services
Resolved - This incident has been resolved.
Mar 17, 01:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 23:18 UTC
Identified - We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Mar 16, 16:14 UTC
Performance degradation affecting Uganda MTN services
Resolved - This incident has been resolved.
Mar 17, 01:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 22:55 UTC
Investigating - We are experiencing an outage of the Uganda MTN services. We are investigating the issue.
Mar 16, 22:48 UTC
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