pawaPay platform status
Performance degradation affecting Kenya M-Pesa services
Update - We have identified instability in Kenya M-Pesa services. We have escalated this to the MNO for resolution.
Oct 16, 2024 - 10:28 UTC
Identified - We have identified instability in Kenya M-Pesa services. We have escalated this to the MNO for resolution.
Oct 16, 2024 - 07:19 UTC
Performance degradation affecting Tanzania Tigopesa services
Identified - We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Oct 16, 2024 - 09:00 UTC

About This Site

The pawaPay mobile money platform connects merchants to Mobile Network Operators (MNO).

On this page you can find:
- the status of the pawaPay platform
- incidents of MNO provided mobile money services
- planned maintenance windows

Uptime over the past 90 days. View historical uptime.
pawaPay platform ? Operational
90 days ago
99.95 % uptime
Today
pawaPay Merchant API Operational
90 days ago
99.97 % uptime
Today
pawaPay Portal Operational
90 days ago
99.92 % uptime
Today
Benin MNO services Operational
90 days ago
99.01 % uptime
Today
Celtiis :: Web Deposit Operational
90 days ago
99.77 % uptime
Today
Celtiis :: Payout Operational
90 days ago
99.77 % uptime
Today
Moov :: Web Deposit Operational
90 days ago
97.57 % uptime
Today
Moov :: Payout Operational
90 days ago
98.31 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.21 % uptime
Today
MTN :: Payout Operational
90 days ago
99.41 % uptime
Today
Burkina Faso MNO services Operational
90 days ago
99.03 % uptime
Today
Moov :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Moov :: Payout Operational
90 days ago
100.0 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
97.09 % uptime
Today
Cameroon MNO services ? Operational
90 days ago
97.52 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.38 % uptime
Today
MTN :: Payout Operational
90 days ago
98.88 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
95.92 % uptime
Today
Orange :: Payout Operational
90 days ago
96.89 % uptime
Today
CIV MNO services Operational
90 days ago
95.94 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.89 % uptime
Today
MTN :: Payout Operational
90 days ago
99.89 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.4 % uptime
Today
Orange :: Payout Operational
90 days ago
74.47 % uptime
Today
Wave :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Wave :: Payout Operational
90 days ago
100.0 % uptime
Today
DRC MNO services ? Operational
90 days ago
99.45 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.94 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.01 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.97 % uptime
Today
Orange :: Payout Operational
90 days ago
99.97 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
99.25 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.59 % uptime
Today
Ghana MNO services ? Operational
90 days ago
98.52 % uptime
Today
AirtelTigo :: Web Deposit Operational
90 days ago
98.37 % uptime
Today
AirtelTigo :: Payout Operational
90 days ago
98.84 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.09 % uptime
Today
MTN :: Payout Operational
90 days ago
99.26 % uptime
Today
Telecel :: Web Deposit Operational
90 days ago
97.12 % uptime
Today
Telecel :: Payout Operational
90 days ago
98.46 % uptime
Today
Kenya MNO services ? Major Outage
90 days ago
99.57 % uptime
Today
M-Pesa :: Web Deposit Operational
90 days ago
99.59 % uptime
Today
M-Pesa :: USSD Deposit Operational
90 days ago
99.91 % uptime
Today
M-Pesa :: Payout Major Outage
90 days ago
99.22 % uptime
Today
Malawi MNO services ? Operational
90 days ago
97.66 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
97.3 % uptime
Today
Airtel :: Payout Operational
90 days ago
97.26 % uptime
Today
TNM :: Web Deposits Operational
90 days ago
97.6 % uptime
Today
TNM :: Payouts Operational
90 days ago
98.47 % uptime
Today
Mozambique MNO services Operational
90 days ago
99.37 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
99.21 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.53 % uptime
Today
Nigeria MNO services Operational
90 days ago
96.95 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
96.88 % uptime
Today
Airtel :: Payout Operational
90 days ago
91.68 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.58 % uptime
Today
MTN :: Payout Operational
90 days ago
99.68 % uptime
Today
Rwanda MNO services ? Operational
90 days ago
97.83 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
97.51 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.1 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
97.96 % uptime
Today
MTN :: Payout Operational
90 days ago
96.75 % uptime
Today
Senegal MNO services Operational
90 days ago
99.92 % uptime
Today
Free :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Free :: Payout Operational
90 days ago
100.0 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.65 % uptime
Today
Orange :: Payout Operational
90 days ago
99.88 % uptime
Today
Wave :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Wave :: Payout Operational
90 days ago
100.0 % uptime
Today
Sierra Leone MNO services Operational
90 days ago
99.15 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.04 % uptime
Today
Orange :: Payout Operational
90 days ago
99.27 % uptime
Today
Tanzania MNO services ? Major Outage
90 days ago
97.61 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.8 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
99.31 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.75 % uptime
Today
Halotel :: Web Deposit Operational
90 days ago
92.81 % uptime
Today
Halotel :: USSD Deposit Operational
90 days ago
98.68 % uptime
Today
Halotel :: Payout Operational
90 days ago
98.59 % uptime
Today
Tigopesa :: Web Deposit Major Outage
90 days ago
93.73 % uptime
Today
Tigopesa :: USSD Deposit Operational
90 days ago
99.33 % uptime
Today
Tigopesa :: Payout Operational
90 days ago
96.75 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
96.83 % uptime
Today
Vodacom :: USSD Deposit Operational
90 days ago
98.66 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.07 % uptime
Today
Uganda MNO services ? Operational
90 days ago
98.91 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.1 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
99.34 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.46 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.83 % uptime
Today
MTN :: USSD Deposit Operational
90 days ago
99.46 % uptime
Today
MTN :: Payout Operational
90 days ago
99.27 % uptime
Today
Zambia MNO services ? Operational
90 days ago
99.15 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.22 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
99.58 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.51 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.03 % uptime
Today
MTN :: Payout Operational
90 days ago
99.55 % uptime
Today
Zamtel :: Web Deposit Operational
90 days ago
98.58 % uptime
Today
Zamtel :: Payout Operational
90 days ago
98.58 % uptime
Today
Gabon MNO services Operational
90 days ago
99.87 % uptime
Today
Airtel :: Payout ? Operational
90 days ago
99.87 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.87 % uptime
Today
Congo Brazzaville MNO Services Operational
90 days ago
100.0 % uptime
Today
Airtel :: Payout Operational
90 days ago
100.0 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
MTN :: Payout Operational
90 days ago
100.0 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Benin MTN scheduled maintenance Oct 16, 2024 21:00 - Oct 17, 2024 03:00 UTC
Benin MTN will be performing maintenance and upgrades during the maintenance window on 16.10 between 21:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.
Posted on Oct 14, 2024 - 14:28 UTC
Airtel Rwanda scheduled maintenance Oct 16, 2024 22:59 - Oct 17, 2024 03:00 UTC
Airtel Rwanda will be performing maintenance and upgrades during the maintenance window on 16.10 - 17.10 between 22:59 UTC and 02:00 UTC.
Degraded performance and outages are expected.
Posted on Oct 16, 2024 - 07:42 UTC
Airtel Rwanda scheduled maintenance Oct 20, 2024 20:00 - Oct 21, 2024 04:00 UTC
Airtel Rwanda will be performing maintenance and upgrades during the maintenance window on 20.10 - 21.10 between 20:00 UTC and 04:00 UTC.
Degraded performance and outages are expected.
Posted on Oct 16, 2024 - 07:44 UTC
Past Incidents
Oct 16, 2024
Performance degradation affecting Uganda Airtel MNO services
Resolved - We are pleased to inform you that we are no longer experiencing any instability and services are fully operational again. Thank you for your patience.
Oct 16, 03:00 UTC
Monitoring - Uganda Airtel maintenance has been finished and we can see improvements in processing transactions. However, we will keep monitoring the situation and update you in the next 30 minutes.
Oct 16, 02:13 UTC
Update - We are experiencing an outage in our Uganda Airtel deposit and payout gateways as Uganda Airtel is undergoing planned maintenance on their platform until 03:00 UTC. We will keep monitoring the situation and update you in due course. Thank you for your patience.
Oct 15, 22:40 UTC
Update - This is a quick update to inform you that we are now experiencing an outage in our Uganda Airtel deposit and payout gateways, but we are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 15, 21:47 UTC
Identified - This is a quick update to inform you that we are still experiencing degraded performance in our Uganda Airtel deposit and payout gateways, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 15, 21:23 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 15, 19:08 UTC
Identified - We have identified instability in Uganda Airtel services. We have escalated this to the MNO for resolution.
Oct 15, 16:20 UTC
Performance degradation affecting Nigeria Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 16, 01:36 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 16, 00:53 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MNO for resolution.
Oct 16, 00:12 UTC
Performance degradation affecting Mozambique Vodacom services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 16, 01:35 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 16, 00:27 UTC
Identified - We have identified instability in Mozambique Vodacom services. We have escalated this to the MNO for resolution.
Oct 15, 23:17 UTC
Oct 15, 2024
Performance degradation affecting Ghana MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 15, 22:30 UTC
Monitoring - A fix has been deployed by Ghana MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Oct 15, 21:00 UTC
Update - We are continuing to work on a fix for this issue.
Oct 15, 13:00 UTC
Identified - We have identified instability in Ghana MTN services. We have escalated this to the MNO for resolution.
Oct 15, 00:52 UTC
Performance degradation affecting Rwanda MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 15, 22:30 UTC
Monitoring - A fix has been deployed by Rwanda MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Oct 15, 20:59 UTC
Investigating - We are experiencing degraded performance in the Rwanda MTN services. We are investigating the issue.
Oct 15, 15:30 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 15, 14:03 UTC
Identified - We have identified instability in Rwanda MTN services. We have escalated this to the MNO for resolution.
Oct 15, 12:49 UTC
Performance degradation affecting Tanzania Vodacom services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 15, 21:27 UTC
Monitoring - A fix has been deployed by Tanzania Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.
Oct 15, 20:46 UTC
Identified - We have identified instability in Tanzania Vodacom services. We have escalated this to the MNO for resolution.
Oct 15, 15:29 UTC
Performance degradation affecting Tanzania Halotel MNO services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 15, 21:23 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 15, 20:00 UTC
Update - We are continuing to work on a fix for this issue.
Oct 15, 16:38 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Oct 15, 16:14 UTC
Performance degradation affecting Nigeria MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 15, 19:13 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 15, 16:39 UTC
Identified - We have identified instability in Nigeria MTN services. We have escalated this to the MNO for resolution.
Oct 15, 14:55 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 15, 19:11 UTC
Monitoring - A fix has been deployed by Tanzania Tigopesa. We are seeing improvements in success rates and will continue monitoring the incident.
Oct 15, 17:18 UTC
Investigating - We are experiencing an outage of the Tanzania Tigopesa services. We are investigating the issue.
Oct 15, 15:54 UTC
Performance degradation affecting CIV Orange services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 15, 05:25 UTC
Update - This is a quick update to inform you that we are still experiencing technical issues in our CIV Orange payout gateway. We'll provide an update as soon as possible.
Oct 12, 13:12 UTC
Update - This is a quick update to inform you that we are still experiencing technical issues in our CIV Orange payout gateway. We'll provide an update as soon as possible.
Oct 9, 03:06 UTC
Update - We are still experiencing technical issues in our CIV Orange payout gateway. We'll provide an update as soon as possible. Thank you for your patience.
Oct 7, 08:14 UTC
Update - We are still experiencing technical issues in our CIV Orange payout gateway. We'll provide an update as soon as possible. Thank you for your patience.
Oct 4, 03:51 UTC
Update - We are still experiencing technical issues in our CIV Orange payout gateway. We'll provide an update as soon as possible. Thank you for your patience.
Oct 2, 08:20 UTC
Update - We are still experiencing technical issues in our CIV Orange payout gateway. We'll provide an update as soon as possible. Thank you for your patience.
Sep 30, 02:09 UTC
Update - This is a quick update to inform you that we are still experiencing technical issues in our CIV Orange payout gateway. We'll provide an update as soon as possible.
Sep 27, 20:51 UTC
Update - This is a quick update to inform you that we are still experiencing technical issues in our CIV Orange payout gateway. We'll provide an update as soon as possible.
Sep 26, 16:04 UTC
Update - This is a quick update to inform you that we are still experiencing technical issues in our CIV Orange payout gateway. We'll provide an update as soon as possible.
Sep 25, 03:42 UTC
Identified - We are currently experiencing technical issues and are working on resolving them as soon as possible. As a result, the CIV Orange payout gateway is affected.
Sep 24, 09:10 UTC
Performance degradation affecting Malawi Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 15, 00:00 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 14, 22:23 UTC
Identified - This is a quick update to inform you that we are still experiencing an outage in our Malawi Airtel deposit and payout gateways, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 14, 21:19 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 14, 20:28 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 14, 17:48 UTC
Investigating - We are experiencing degraded performance in the Malawi Airtel services. We are investigating the issue.
Oct 14, 17:05 UTC
Oct 14, 2024
Performance degradation affecting Ghana MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 14, 23:57 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in our Ghana MTN deposit and payout gateway, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 14, 17:35 UTC
Identified - We have identified instability in Ghana MTN services. We have escalated this to the MNO for resolution.
Oct 14, 08:52 UTC
Performance degradation affecting Rwanda MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 14, 23:56 UTC
Identified - We have identified instability in Rwanda MTN services. We have escalated this to the MNO for resolution.
Oct 14, 17:33 UTC
Uganda MTN scheduled maintenance
Completed - All MNO services verified to be operational.
Oct 14, 23:55 UTC
Verifying - Maintenance has been completed. We are verifying full MNO service availability.
Oct 14, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 21:00 UTC
Scheduled - Uganda MTN will be performing maintenance and upgrades during the maintenance window on 14.10 between 21:00 UTC and 23:30 UTC.
Degraded performance and outages are expected.
Oct 14, 14:10 UTC
Performance degradation affecting Uganda Airtel MNO services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 14, 21:13 UTC
Monitoring - A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Oct 14, 19:34 UTC
Identified - We have identified instability in Uganda Airtel services. We have escalated this to the MNO for resolution.
Oct 14, 16:30 UTC
Performance degradation affecting Zambia Zamtel services
Resolved - This incident has been resolved.
Oct 14, 17:34 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 14, 15:48 UTC
Investigating - We are experiencing an outage in the Zambia Zamtel services. We are investigating the issue.
Oct 14, 14:35 UTC
Malawi Airtel scheduled maintenance
Completed - All MNO services verified to be operational.
Oct 14, 12:40 UTC
Verifying - Maintenance has been completed. We are verifying full MNO service availability.
Oct 14, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 18:00 UTC
Scheduled - Malawi Airtel will be performing maintenance and upgrades during the maintenance window between 13.10 at 18:00 UTC and 14.10 at 06:00 UTC.
Degraded performance and outages are expected.
Oct 11, 06:45 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 14, 10:04 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 14, 08:42 UTC
Investigating - We are experiencing an outage of the Tanzania Tigopesa services. We are investigating the issue.
Oct 14, 07:46 UTC
Tanzania Airtel scheduled maintenance
Completed - All MNO services verified to be operational.
Oct 14, 02:21 UTC
Verifying - Maintenance has been completed. We are verifying full MNO service availability.
Oct 14, 01:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 22:00 UTC
Scheduled - Tanzania Airtel will be performing maintenance and upgrades during the maintenance window on 13.10 to 14.10 between 22:00 UTC and 01:00 UTC.
Degraded performance and outages are expected.
Oct 11, 12:50 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 14, 00:43 UTC
Monitoring - A fix has been deployed by our engineering team. We are seeing improvements in success rates and will continue monitoring the incident.
Oct 13, 23:27 UTC
Investigating - We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.
Oct 13, 23:11 UTC
Oct 13, 2024
Performance degradation affecting Uganda Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 13, 21:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 19:35 UTC
Investigating - We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
Oct 13, 17:08 UTC
Performance degradation affecting Kenya M-Pesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 13, 21:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 19:35 UTC
Update - We have identified instability in Kenya M-Pesa services. We have escalated this to the MNO for resolution.
Oct 13, 14:24 UTC
Identified - We have identified instability in Kenya M-Pesa services. We have escalated this to the MNO for resolution.
Oct 13, 10:07 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 13, 15:49 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 13, 11:15 UTC
Identified - We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Oct 13, 10:08 UTC
Performance degradation affecting Ghana MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 13, 15:49 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 13, 14:06 UTC
Identified - We have identified instability in Ghana MTN. We have escalated this to the MNO for resolution.
Oct 13, 13:27 UTC
CIV MTN scheduled maintenance
Completed - All MNO services verified to be operational.
Oct 13, 08:32 UTC
Verifying - Maintenance has been completed. We are verifying full MNO service availability.
Oct 13, 08:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 21:00 UTC
Scheduled - CIV MTN will be performing maintenance and upgrades during the maintenance window on 12.10 between 21:00 UTC and 07:00 UTC.
Degraded performance and outages are expected.
Oct 11, 18:40 UTC
Telecel Ghana Scheduled maintenence
Completed - All MNO services verified to be operational.
Oct 13, 03:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 22:00 UTC
Scheduled - Telecel Ghana will be performing maintenance and upgrades during the maintenance window between 12.10 at 22:00 UTC and 13.10 at 06:00 UTC.
Degraded performance and outages are expected.
Oct 11, 18:02 UTC
Performance degradation affecting DRC Airtel services
Resolved - This incident has been resolved.
Oct 13, 03:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 01:23 UTC
Investigating - We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
Oct 12, 23:46 UTC
Oct 12, 2024
Performance degradation affecting Ghana MTN services
Resolved - This incident has been resolved.
Oct 12, 23:26 UTC
Investigating - We are experiencing degraded performance in the Ghana MTN services. We are investigating the issue.
Oct 12, 18:34 UTC
Performance degradation affecting Uganda Airtel services
Resolved - This incident has been resolved.
Oct 12, 23:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 12, 20:40 UTC
Investigating - We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
Oct 12, 17:11 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - This incident has been resolved.
Oct 12, 23:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 12, 20:38 UTC
Investigating - We are experiencing degraded performance in the Tanzania Halotel services. We are investigating the issue.
Oct 12, 18:25 UTC
Performance degradation affecting Tanzania Airtel services
Resolved - This incident has been resolved.
Oct 12, 23:25 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 12, 18:35 UTC
Identified - We have identified instability in Tanzania Airtel services. We have escalated this to the MNO for resolution.
Oct 12, 17:02 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 12, 15:13 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 12, 12:44 UTC
Identified - We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Oct 12, 11:54 UTC
Performance degradation affecting Zambia MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 12, 08:32 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 12, 07:30 UTC
Identified - We have identified instability in Zambia MTN services. We have escalated this to the MNO for resolution.
Oct 12, 07:01 UTC
Performance degradation affecting Tanzania Vodacom services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 12, 07:31 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 12, 05:26 UTC
Investigating - We have identified instability in Tanzania Vodacom services. We have escalated this to the MNO for resolution.
Oct 11, 18:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 18:11 UTC
Identified - We have identified instability in Tanzania Vodacom services. We have escalated this to the MNO for resolution.
Oct 11, 16:45 UTC
Oct 11, 2024
Performance degradation affecting Ghana MTN services
Resolved - This incident has been resolved.
Oct 11, 23:04 UTC
Investigating - We are experiencing degraded performance in the Ghana MTN services. We are investigating the issue.
Oct 11, 20:50 UTC
Performance degradation affecting Tanzania Halotel MNO services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 11, 21:35 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 11, 20:49 UTC
Update - We are continuing to work on a fix for this issue.
Oct 11, 16:00 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Oct 11, 15:52 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - This incident has been resolved.
Oct 11, 20:05 UTC
Investigating - We are experiencing an outage of the Tanzania Tigopesa services. We are investigating the issue.
Oct 11, 18:19 UTC
Performance degradation affecting Rwanda MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 11, 19:39 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 11, 19:09 UTC
Identified - This is a quick update to inform you that we are experiencing service disruption in our Rwanda MTN deposit and payout gateways, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 11, 15:48 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 11, 14:51 UTC
Identified - We have identified instability in Rwanda MTN services. We have escalated this to the MNO for resolution.
Oct 11, 14:05 UTC
Performance degradation affecting Uganda Airtel MNO services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 11, 19:39 UTC
Update - We are continuing to monitor for any further issues.
Oct 11, 19:00 UTC
Monitoring - A fix has been deployed by Uganda Airtel We are seeing improvements in success rates and will continue monitoring the incident.
Oct 11, 19:00 UTC
Identified - We have identified instability in Uganda Airtel services. We have escalated this to the MNO for resolution.
Oct 11, 16:08 UTC
Performance degradation affecting Malawi Airtel MNO services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 11, 19:07 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 11, 18:49 UTC
Identified - We have identified instability in Malawi Airtel services. We have escalated this to the MNO for resolution.
Oct 11, 15:54 UTC
Performance degradation affecting Kenya M-Pesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 11, 15:47 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 11, 15:20 UTC
Update - This is a quick update to inform you that we are now experiencing an outage in our M-Pesa Kenya payout gateway, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 11, 08:39 UTC
Identified - We have identified instability in Kenya M-Pesa services. We have escalated this to the MNO for resolution.
Oct 11, 06:40 UTC
MTN OpenAPI scheduled maintenance
Completed - All MNO services verified to be operational.
Oct 11, 05:33 UTC
Verifying - Maintenance has been completed. We are verifying full MNO service availability.
Oct 11, 03:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:00 UTC
Scheduled - MTN OpenAPI will be performing maintenance and upgrades during the maintenance window on 10.10 between 22:00 UTC and 04:00 UTC.
Degraded performance and outages are expected.
Oct 10, 11:15 UTC
Performance degradation affecting Rwanda Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 11, 03:35 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 11, 02:58 UTC
Identified - We have identified instability in Rwanda Airtel services. We have escalated this to the MNO for resolution.
Oct 11, 01:47 UTC
Performance degradation affecting Malawi Airtel services
Resolved - We are pleased to inform you that we are no longer experiencing any instability and services are fully operational again. Thank you for your patience.
Oct 11, 03:12 UTC
Monitoring - Malawi Airtel maintenance has been finished and we can see improvements in processing transactions. However, we will keep monitoring the situation and update you in the next 30 minutes.
Oct 11, 02:22 UTC
Investigating - Scheduled maintenance has started. We will provide updates as necessary.
Oct 10, 23:10 UTC
Identified - We have identified instability in Malawi Airtel services. We have escalated this to the MNO for resolution.
Oct 10, 22:47 UTC
Oct 10, 2024
Performance degradation affecting Rwanda MTN services
Resolved - This incident has been resolved.
Oct 10, 20:39 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 10, 19:39 UTC
Identified - We have identified instability in Rwanda MTN services. We have escalated this to the MNO for resolution.
Oct 10, 16:59 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - This incident has been resolved.
Oct 10, 20:39 UTC
Identified - This is a quick update to inform you that we are experiencing degraded performance in our Halotel deposit gateway, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 10, 19:27 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 10, 19:01 UTC
Update - This is a quick update to inform you that we are experiencing an outage in our Halotel deposit gateway, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 10, 17:26 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Oct 10, 15:13 UTC
Performance degradation affecting Airtel OpenApi services
Resolved - This incident has been resolved.
Oct 10, 18:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 17:42 UTC
Investigating - We are experiencing degraded performance in the Airtel OpenApi services. We are investigating the issue.
Oct 10, 16:56 UTC
Performance degradation affecting Tanzania Vodacom services
Resolved - This incident has been resolved.
Oct 10, 18:11 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 10, 17:14 UTC
Identified - We have identified instability in Tanzania Vodacom services. We have escalated this to the MNO for resolution.
Oct 10, 16:16 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - This incident has been resolved.
Oct 10, 18:11 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 10, 16:57 UTC
Identified - We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Oct 10, 15:20 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 10, 14:07 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 10, 13:37 UTC
Identified - We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Oct 10, 11:49 UTC
Performance degradation affecting Cameroon MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 10, 14:06 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 10, 12:06 UTC
Investigating - We are experiencing an outage in the Cameroon MTN services. We are investigating the issue.
Oct 10, 11:21 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 10, 00:45 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 9, 23:45 UTC
Investigating - We are experiencing an outage of the Tanzania Tigopesa services. We are investigating the issue.
Oct 9, 22:35 UTC
Oct 9, 2024
System outage affecting internal tools
Resolved - We are informing you that our systems are up and running again and all services are fully operational. In case you should encounter any further problems, please do not hesitate to contact our support team. We apologize for the inconvenience caused.
Oct 9, 15:32 UTC
Update - Dear Customer! We are currently experiencing an issue in our internal systems which affect the availability of our pawaPay Dashboard. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
Oct 9, 15:07 UTC
Identified - Dear Customer! We are currently experiencing an issue in our internal systems which affect the availability of our pawaPay Dashboard. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
Oct 9, 15:06 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 9, 14:09 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 9, 13:29 UTC
Investigating - We are experiencing an outage of the Tanzania Tigopesa services. We are investigating the issue.
Oct 9, 12:40 UTC
Performance degradation affecting DRC Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 9, 12:48 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 9, 12:33 UTC
Identified - We have identified instability in DRC Airtel services. We have escalated this to the MNO for resolution.
Oct 9, 11:47 UTC
Performance degradation affecting Kenya M-Pesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 9, 07:02 UTC
Update - We have identified instability in Kenya M-Pesa services. We have escalated this to the MNO for resolution.
Oct 9, 04:54 UTC
Identified - We have identified instability in Kenya M-Pesa services. We have escalated this to the MNO for resolution.
Oct 9, 04:43 UTC
Zambia Airtel scheduled maintenance
Completed - All MNO services verified to be operational.
Oct 9, 03:05 UTC
Verifying - Maintenance has been completed. We are verifying full MNO service availability.
Oct 9, 02:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 21:00 UTC
Scheduled - Zambia Airtel will be performing maintenance and upgrades during the maintenance window on 08.10 between 21:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.
Oct 8, 21:00 UTC
Malawi Airtel scheduled maintenance
Completed - All MNO services verified to be operational.
Oct 9, 01:48 UTC
Verifying - Maintenance has been completed. We are verifying full MNO service availability.
Oct 9, 01:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:00 UTC
Scheduled - Malawi Airtel will be performing maintenance and upgrades during the maintenance window on 08.10 between 22:00 UTC and 02:00 UTC.
Degraded performance and outages are expected.
Oct 8, 15:47 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 9, 00:09 UTC
Monitoring - A fix has been deployed by Tanzania Tigopesa. We are seeing improvements in success rates and will continue monitoring the incident.
Oct 8, 22:24 UTC
Investigating - We are experiencing degraded performance in the Tanzania Tigopesa services. We are investigating the issue.
Oct 8, 21:35 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 9, 00:08 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 8, 21:33 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Oct 8, 18:15 UTC
Oct 8, 2024
Performance degradation affecting Tanzania Tigopesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 8, 14:41 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 8, 13:46 UTC
Update - We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Oct 8, 13:14 UTC
Identified - We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Oct 8, 13:06 UTC
Zambia Airtel scheduled maintenance
Completed - We are pleased to inform you that we are no longer experiencing any instability and services are fully operational again. Thank you for your patience.
Oct 8, 04:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 21:00 UTC
Scheduled - Zambia Airtel will be performing maintenance and upgrades during the maintenance window on 08.10 between 21:00 UTC and 04:00 UTC.
Degraded performance and outages are expected.
Oct 7, 18:15 UTC
Oct 7, 2024
Performance degradation affecting Rwanda MTN services
Resolved - This incident has been resolved.
Oct 7, 23:51 UTC
Investigating - We are experiencing an outage of the Rwanda MTN services. We are investigating the issue.
Oct 7, 22:36 UTC
Performance degradation affecting SV Benin MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 7, 21:06 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 7, 15:33 UTC
Identified - We have identified instability in SV Benin MTN services. We have escalated this to the MNO for resolution.
Oct 7, 15:01 UTC
Performance degradation affecting Ghana Telecel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 7, 21:04 UTC
Monitoring - A fix has been deployed by Ghana Telecel. We are seeing improvements in success rates and will continue monitoring the incident.
Oct 7, 15:59 UTC
Identified - We have identified instability in Ghana Telecel services. We have escalated this to the MNO for resolution.
Oct 7, 15:05 UTC
Performance degradation affecting Zambia Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 7, 21:04 UTC
Investigating - We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Oct 7, 20:56 UTC
Update - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 7, 16:19 UTC
Update - We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Oct 7, 14:49 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 7, 13:52 UTC
Identified - We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Oct 7, 13:24 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 7, 12:43 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 7, 11:17 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Oct 7, 06:51 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 7, 08:13 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 7, 03:43 UTC
Update - We are continuing to investigate this issue.
Oct 7, 02:59 UTC
Investigating - We are experiencing degraded performance in the Tanzania Tigopesa/ services. We are investigating the issue.
Oct 7, 02:42 UTC
Benin MTN scheduled maintenance
Completed - All MNO services verified to be operational.
Oct 7, 08:13 UTC
Verifying - Maintenance has been completed. We are verifying full MNO service availability.
Oct 7, 07:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 18:00 UTC
Scheduled - Benin MTN will be performing maintenance and upgrades during the maintenance window on 06.10 between 18:00 UTC and 06:00 UTC 07.10.
Degraded performance and outages are expected.
Oct 1, 08:47 UTC
Performance degradation affecting Zambia MTN services
Resolved - This incident has been resolved.
Oct 7, 03:25 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 7, 02:51 UTC
Investigating - We are experiencing an outage the Zambia MTN services. We are investigating the issue.
Oct 7, 00:28 UTC
pawaPay scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 03:24 UTC
Verifying - Maintenance has been completed. We are verifying full system availability.
Oct 7, 03:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 01:00 UTC
Scheduled - To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 07.10 between 01:00 UTC and 04:00 UTC. Our services will be available during that time.
Oct 6, 08:35 UTC
Malawi Airtel scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 03:22 UTC
Verifying - Maintenance has been completed. We are verifying full MNO service availability.
Oct 7, 03:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 21:00 UTC
Scheduled - Malawi Airtel will be performing maintenance and upgrades during the maintenance window on 06.10 at 21:00 UTC to 07.10 at 03:00 UTC.
Degraded performance and outages are expected.
Oct 6, 08:19 UTC
Zambia Airtel scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 03:21 UTC
Verifying - Maintenance has been completed. We are verifying full MNO service availability.
Oct 7, 03:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 22:00 UTC
Scheduled - Zambia Airtel will be performing maintenance and upgrades during the maintenance window on 06.10 to 07.10 between 22:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.
Oct 6, 08:57 UTC
Oct 6, 2024
Kenya M-Pesa scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 23:53 UTC
Verifying - Maintenance has been completed. We are verifying full MNO service availability.
Oct 6, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 21:30 UTC
Scheduled - Kenya M-Pesa will be performing maintenance and upgrades during the maintenance window on 06.10 between 21:30 UTC and 23:00 UTC.
Degraded performance and outages are expected.
Oct 2, 09:16 UTC
Performance degradation affecting Tanzania Airtel services
Resolved - This incident has been resolved.
Oct 6, 23:03 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 6, 20:46 UTC
Identified - We have identified instability in Tanzania Airtel services. We have escalated this to the MNO for resolution.
Oct 6, 19:03 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - This incident has been resolved.
Oct 6, 20:47 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 6, 19:49 UTC
Identified - This is a quick update to inform you that we are still experiencing degraded performance in our Halotel deposit gateway, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 6, 17:44 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 6, 17:16 UTC
Update - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Oct 6, 16:43 UTC
Identified - This is a quick update to inform you that we are still experiencing degraded performance in our Halotel deposit gateway, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 6, 16:09 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 6, 15:47 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Oct 6, 12:58 UTC
Performance degradation affecting Rwanda MTN services
Resolved - This incident has been resolved.
Oct 6, 20:46 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 6, 19:47 UTC
Update - This is a quick update to inform you that we are still experiencing service disruption in our Rwanda MTN deposit and payout gateways, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 6, 14:07 UTC
Update - This is a quick update to inform you that we are still experiencing service disruption in our Rwanda MTN deposit and payout gateways, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 6, 12:58 UTC
Identified - We have identified instability in Rwanda MTN services. We have escalated this to the MNO for resolution.
Oct 6, 09:44 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 6, 13:00 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 6, 12:50 UTC
Identified - We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Oct 6, 11:07 UTC
Performance degradation affecting Rwanda Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 6, 08:54 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 6, 08:17 UTC
Identified - We have identified instability in Rwanda Airtel services. We have escalated this to the MNO for resolution.
Oct 6, 07:56 UTC
Performance degradation affecting Malawi Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 6, 06:28 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 6, 05:52 UTC
Identified - This is a quick update to inform you that we are still experiencing service disruption in our Malawi Airtel deposit and payout gateways, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 6, 04:47 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 6, 04:11 UTC
Investigating - We are experiencing an outage in the Malawi Airtel services. We are investigating the issue.
Oct 5, 23:03 UTC
Oct 5, 2024
Performance degradation affecting Rwanda MTN services
Resolved - This incident has been resolved.
Oct 5, 20:42 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 5, 19:22 UTC
Update - This is a quick update to inform you that we are still experiencing service disruption in our MTN Rwanda deposit and payout gateways, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 5, 14:37 UTC
Update - This is a quick update to inform you that we are still experiencing service disruption in our MTN Rwanda deposit and payout gateways, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Oct 5, 11:25 UTC
Identified - We have identified instability in Rwanda MTN services. We have escalated this to the MNO for resolution.
Oct 5, 09:51 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - This incident has been resolved.
Oct 5, 20:42 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 5, 19:22 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Oct 5, 15:54 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 5, 14:36 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Oct 5, 13:47 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - This incident has been resolved.
Oct 5, 19:23 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 5, 18:26 UTC
Identified - We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Oct 5, 16:26 UTC
Performance degradation affecting Ghana Telecel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 5, 13:47 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 5, 13:03 UTC
Identified - We have identified instability in Ghana Telecel services. We have escalated this to the MNO for resolution.
Oct 5, 12:31 UTC
Cameroon MTN scheduled maintenance
Completed - All MNO services verified to be operational.
Oct 5, 05:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 22:00 UTC
Scheduled - Cameroon MTN will be performing maintenance and upgrades during the maintenance window on 10.04 - 10.05 between 22:00 UTC and 04:00 UTC.
Degraded performance and outages are expected.
Oct 4, 11:32 UTC
Performance degradation affecting Nigeria Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 5, 02:35 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 5, 01:44 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MNO for resolution.
Oct 5, 01:25 UTC
Performance degradation affecting Malawi Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 5, 02:11 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 5, 01:43 UTC
Identified - We have identified instability in Malawi Airtel services. We have escalated this to the MNO for resolution.
Oct 4, 22:07 UTC
Oct 4, 2024
Performance degradation affecting Malawi Airtel services
Resolved - This incident has been resolved.
Oct 4, 21:48 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 4, 21:09 UTC
Investigating - We are experiencing degraded performance in the Malawi Airtel services. We are investigating the issue.
Oct 4, 20:55 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - This incident has been resolved.
Oct 4, 21:48 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 4, 21:07 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Oct 4, 16:31 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 4, 21:47 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 4, 21:05 UTC
Identified - We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Oct 4, 20:20 UTC
Performance degradation affecting Uganda Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 4, 21:02 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 4, 19:37 UTC
Identified - We have identified instability in Uganda Airtel services. We have escalated this to the MNO for resolution.
Oct 4, 16:27 UTC
Performance degradation affecting Cameroon Orange services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 4, 21:01 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 4, 19:12 UTC
Identified - We have identified instability in Cameroon Orange services. We have escalated this to the MNO for resolution.
Oct 4, 18:35 UTC
Performance degradation affecting Tanzania MNO services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 4, 15:18 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 4, 14:27 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Oct 4, 08:39 UTC
Performance degradation affecting Tanzania Airtel services
Resolved - This incident has been resolved.
Oct 4, 14:35 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 4, 12:00 UTC
Investigating - We are experiencing an outage of the Tanzania Airtel services. We are investigating the issue.
Oct 4, 11:27 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 4, 04:36 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 4, 03:50 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Oct 4, 01:40 UTC
Performance degradation affecting Uganda Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 4, 03:51 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Oct 4, 03:25 UTC
Identified - We have identified instability in Uganda Airtel services. We have escalated this to the MNO for resolution.
Oct 4, 03:03 UTC
Zambia Airtel scheduled maintenance
Completed - All MNO services verified to be operational.
Oct 4, 03:02 UTC
Verifying - Maintenance has been completed. We are verifying full MNO service availability.
Oct 4, 02:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 22:00 UTC
Scheduled - Zambia Airtel will be performing maintenance and upgrades during the maintenance window on 03.10 - 04.10 between 22:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.
Oct 3, 17:15 UTC
Performance degradation affecting DRC Vodacom services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 4, 01:44 UTC
Monitoring - A fix has been deployed by DRC Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.
Oct 4, 00:19 UTC
Identified - We have identified instability in DRC Vodacom services. We have escalated this to the MNO for resolution.
Oct 3, 23:24 UTC
Oct 3, 2024
Oct 2, 2024
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