Performance degradation affecting Intouch Cameroon Orange services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 17, 2025 - 15:35 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 17, 2025 - 12:14 UTC

Update

We have identified instability in Intouch Cameroon Orange services. We have escalated this to the MMO for resolution.
Posted Aug 17, 2025 - 00:08 UTC

Identified

We have identified instability in Intouch Cameroon Orange services. We have escalated this to the MMO for resolution.
Posted Aug 16, 2025 - 21:36 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).