Performance degradation affecting Ghana AirtelTigo services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 21, 2025 - 10:48 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 21, 2025 - 09:23 UTC

Identified

We have identified instability in Ghana AirtelTigo services. We have escalated this to the MMO for resolution.
Posted Aug 21, 2025 - 07:12 UTC
This incident affected: Ghana MMO services (AirtelTigo :: Web Deposit, AirtelTigo :: Payout).