Performance degradation affecting Zambia Zamtel NFS services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 19, 2025 - 07:40 UTC

Monitoring

A fix has been deployed by our engineering team. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 19, 2025 - 07:24 UTC

Identified

We have identified an instability on our platform. Our engineering team is working on a resolution.
Posted Aug 19, 2025 - 07:04 UTC
This incident affected: Zambia MMO services (Zamtel :: Payout).