Performance degradation affecting Malawi TNM services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 21, 2025 - 19:21 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 21, 2025 - 14:16 UTC

Investigating

We are experiencing degraded performance in the Malawi TNM services. We are investigating the issue.
Posted Aug 21, 2025 - 09:02 UTC
This incident affected: Malawi MMO services (TNM :: Web Deposits, TNM :: Payouts).