Performance degradation affecting Malawi TNM MMO services

Incident Report for pawaPay

Update

This is a quick update to inform you that we are still experiencing degraded performance in our TNM deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Aug 24, 2025 - 12:17 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our TNM deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Aug 23, 2025 - 20:35 UTC

Identified

We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.
Posted Aug 23, 2025 - 11:35 UTC
This incident affects: Malawi MMO services (TNM :: Web Deposits, TNM :: Payouts).
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