Performance degradation affecting Uganda Airtel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Aug 13, 2025 - 16:26 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 13, 2025 - 15:45 UTC

Investigating

We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
Posted Aug 12, 2025 - 23:32 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).