Performance degradation affecting Ghana Telecel MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 23, 2025 - 20:47 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 23, 2025 - 20:28 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 23, 2025 - 20:12 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Aug 23, 2025 - 19:48 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).