Performance degradation affecting DRC Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 13, 2025 - 19:35 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 13, 2025 - 15:38 UTC

Investigating

We are experiencing degraded performance in the DRC Vodacom services. We are investigating the issue.
Posted Aug 13, 2025 - 08:30 UTC
This incident affected: DRC MMO services (Vodacom :: Web Deposit, Vodacom :: Payout).