Performance degradation affecting Nigeria Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 15, 2025 - 06:20 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 15, 2025 - 05:17 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 14, 2025 - 23:38 UTC

Identified

We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.
Posted Aug 14, 2025 - 23:33 UTC
This incident affected: Nigeria MMO services (Airtel :: Web Deposit, Airtel :: Payout).