PawaPay platform status
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 11, 2026 - 09:36 UTC
Identified - We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.
Apr 11, 2026 - 08:19 UTC
Identified - We are experiencing a drop in deposit success rates for Vodacom DRC. Users may notice delays or fail to receive the PIN prompt on their mobile devices when attempting to complete a transaction. We are in communication with the MMO to identify the root cause and restore full service as quickly as possible. Updates will be shared once there has been any progress made.
Mar 31, 2026 - 16:03 UTC
Investigating - We are experiencing an outage in the DRC Vodacom services. We are investigating the issue.
Mar 31, 2026 - 15:31 UTC
Identified - We are experiencing a drop in deposit success rates for Vodacom DRC. Users may notice delays or fail to receive the PIN prompt on their mobile devices when attempting to complete a transaction. We are in communication with the MMO to identify the root cause and restore full service as quickly as possible. Updates will be shared once there has been any progress made.
Mar 22, 2026 - 03:16 UTC
Identified - Please be advised that our Senegal Yas payment services remain inoperational as we await the issuance of a payment systems license from BCEAO. This is mandated by the new regulation in Senegal governing fintechs. We are in positive dialogue with BCEAO and other relevant stakeholders around this matter and expect a positive resolution in due course.
We apologise for any inconvenience this may cause and will provide updates as the situation progresses.

Mar 16, 2026 - 08:29 UTC

About This Site

The PawaPay mobile money platform connects merchants to Mobile Network Operators (MNO).

On this page you can find:
- the status of the PawaPay platform
- incidents of MNO provided mobile money services
- planned maintenance windows

PawaPay platform Operational
90 days ago
99.99 % uptime
Today
PawaPay Merchant API Operational
90 days ago
99.98 % uptime
Today
PawaPay Dashboard Operational
90 days ago
100.0 % uptime
Today
Payment reconciliation Operational
90 days ago
99.99 % uptime
Today
Benin MMO services Operational
90 days ago
99.43 % uptime
Today
Celtiis :: Betting :: Web Deposit Operational
90 days ago
99.78 % uptime
Today
Celtiis :: Betting :: Payout Operational
90 days ago
99.87 % uptime
Today
Moov :: Web Deposit Operational
90 days ago
99.73 % uptime
Today
Moov :: Payout Operational
90 days ago
99.73 % uptime
Today
Moov :: Betting :: Web Deposit Operational
90 days ago
99.62 % uptime
Today
Moov :: Betting :: Payout Operational
90 days ago
99.7 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.38 % uptime
Today
MTN :: Payout Operational
90 days ago
99.05 % uptime
Today
MTN :: Betting :: Web Deposit Operational
90 days ago
98.59 % uptime
Today
MTN :: Betting :: Payout Operational
90 days ago
99.82 % uptime
Today
Burkina Faso MMO services Operational
90 days ago
99.55 % uptime
Today
Moov :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Moov :: Payout Operational
90 days ago
100.0 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
98.66 % uptime
Today
Cameroon MMO services Operational
90 days ago
93.5 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.75 % uptime
Today
MTN :: Payout Operational
90 days ago
98.89 % uptime
Today
MTN :: Betting :: Web Deposit Operational
90 days ago
98.86 % uptime
Today
MTN :: Betting :: Payout Operational
90 days ago
99.01 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
83.4 % uptime
Today
Orange :: Payout Operational
90 days ago
90.47 % uptime
Today
Orange :: Betting :: Web Deposit Operational
90 days ago
88.15 % uptime
Today
Orange :: Betting :: Payout Operational
90 days ago
90.45 % uptime
Today
CIV MMO services Operational
90 days ago
99.52 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
MTN :: Payout Operational
90 days ago
100.0 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.35 % uptime
Today
Orange :: Payout Operational
90 days ago
97.8 % uptime
Today
Wave :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Wave :: Payout Operational
90 days ago
100.0 % uptime
Today
DRC MMO services Degraded Performance
90 days ago
98.53 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.45 % uptime
Today
Airtel :: Payout Operational
90 days ago
96.31 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
98.38 % uptime
Today
Orange :: Payout Operational
90 days ago
98.57 % uptime
Today
Vodacom :: Web Deposit Degraded Performance
90 days ago
99.74 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.74 % uptime
Today
Ethiopia MMO services Operational
90 days ago
100.0 % uptime
Today
M-Pesa :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
M-Pesa :: Payout Operational
90 days ago
100.0 % uptime
Today
Gabon MMO services Operational
90 days ago
98.93 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.88 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.99 % uptime
Today
Ghana MMO services Operational
90 days ago
98.36 % uptime
Today
AirtelTigo :: Web Deposit Operational
90 days ago
99.5 % uptime
Today
AirtelTigo :: Payout Operational
90 days ago
99.79 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
97.76 % uptime
Today
MTN :: Payout Operational
90 days ago
99.41 % uptime
Today
Telecel :: Web Deposit Operational
90 days ago
96.2 % uptime
Today
Telecel :: USSD deposit Operational
90 days ago
97.93 % uptime
Today
Telecel :: Payout Operational
90 days ago
97.91 % uptime
Today
Congo Brazzaville MMO Services Operational
90 days ago
99.34 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.07 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.07 % uptime
Today
MTN :: Payout Operational
90 days ago
99.65 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.59 % uptime
Today
Kenya MMO services Operational
90 days ago
99.02 % uptime
Today
Airtel :: Betting :: Web Deposit Operational
90 days ago
98.36 % uptime
Today
Airtel :: Betting :: Payout Operational
90 days ago
98.93 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.03 % uptime
Today
M-Pesa :: Web Deposit Operational
90 days ago
99.42 % uptime
Today
M-Pesa :: USSD Deposit Operational
90 days ago
100.0 % uptime
Today
M-Pesa :: Payout Operational
90 days ago
99.39 % uptime
Today
Lesotho MMO services Operational
90 days ago
99.0 % uptime
Today
M-Pesa :: Web Deposit Operational
90 days ago
99.0 % uptime
Today
M-Pesa :: Payout Operational
90 days ago
99.0 % uptime
Today
Malawi MMO services Operational
90 days ago
98.92 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.21 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.26 % uptime
Today
TNM :: Web Deposits Operational
90 days ago
99.36 % uptime
Today
TNM :: Payouts Operational
90 days ago
99.86 % uptime
Today
Mozambique MMO services Operational
90 days ago
98.91 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
99.18 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.17 % uptime
Today
Movitel :: Web Deposit Operational
90 days ago
99.34 % uptime
Today
Movitel :: Payout Operational
90 days ago
97.95 % uptime
Today
Nigeria MMO services Operational
90 days ago
99.33 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.86 % uptime
Today
Airtel :: Payout Operational
90 days ago
94.36 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.71 % uptime
Today
MTN :: Payout Operational
90 days ago
99.71 % uptime
Today
PalmPay :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
PalmPay :: Payout Operational
90 days ago
100.0 % uptime
Today
Opay :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Opay :: Payout Operational
90 days ago
98.86 % uptime
Today
Monnify :: Web Deposit Operational
90 days ago
99.75 % uptime
Today
Monnify :: Payout Operational
90 days ago
99.78 % uptime
Today
Wema Bank :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
CoralPay :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Rwanda MMO services Operational
90 days ago
99.11 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
97.97 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.53 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.98 % uptime
Today
MTN :: Payout Operational
90 days ago
99.98 % uptime
Today
Senegal MMO services Major Outage
90 days ago
66.75 % uptime
Today
Yas :: Web Deposit Major Outage
90 days ago
0.53 % uptime
Today
Yas :: Payout Major Outage
90 days ago
0.53 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.67 % uptime
Today
Orange :: Payout Operational
90 days ago
99.77 % uptime
Today
Wave :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Wave :: Payout Operational
90 days ago
100.0 % uptime
Today
Sierra Leone MMO services Operational
90 days ago
100.0 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Orange :: Payout Operational
90 days ago
100.0 % uptime
Today
Tanzania MMO services Operational
90 days ago
98.03 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.98 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
99.72 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.95 % uptime
Today
Halotel :: Web Deposit Operational
90 days ago
97.28 % uptime
Today
Halotel :: USSD Deposit Operational
90 days ago
98.21 % uptime
Today
Halotel :: Payout Operational
90 days ago
96.78 % uptime
Today
Yas :: Web Deposit Operational
90 days ago
90.13 % uptime
Today
Yas :: USSD Deposit Operational
90 days ago
99.61 % uptime
Today
Yas :: Payout Operational
90 days ago
99.43 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
98.87 % uptime
Today
Vodacom :: USSD Deposit Operational
90 days ago
99.13 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.24 % uptime
Today
Uganda MMO services Operational
90 days ago
98.59 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
97.82 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
98.86 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.12 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.86 % uptime
Today
MTN :: USSD Deposit Operational
90 days ago
99.03 % uptime
Today
MTN :: Payout Operational
90 days ago
98.84 % uptime
Today
Zambia MMO services Operational
90 days ago
98.2 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.39 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
98.94 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.77 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.85 % uptime
Today
MTN :: Payout Operational
90 days ago
99.32 % uptime
Today
NFS :: Zamtel :: Payout Operational
90 days ago
96.69 % uptime
Today
Zamtel :: Web Deposit Operational
90 days ago
96.4 % uptime
Today
Zamtel :: Payout Operational
90 days ago
98.77 % uptime
Today
Zamtel :: USSD Deposit Operational
90 days ago
97.64 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Cameroon MTN scheduled maintenance Apr 11, 2026 19:00 - Apr 12, 2026 07:00 UTC

Cameroon MTN will be performing maintenance and upgrades during the maintenance window on 11.04 between 19:00 UTC and 07:00 UTC.
Degraded performance and outages are expected.

Posted on Apr 09, 2026 - 12:12 UTC

Zambia Airtel scheduled maintenance Apr 11, 2026 22:00 - Apr 12, 2026 03:00 UTC

Zambia Airtel will be performing maintenance and upgrades during the maintenance window on 11.04 - 12.04 between 22:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.

Posted on Apr 11, 2026 - 11:49 UTC

pawaPay scheduled maintenance Apr 23, 2026 02:00-04:00 UTC

To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 23.04 between 02:00 UTC and 04:00 UTC. Our services will be unavailable during that time.
Posted on Apr 09, 2026 - 16:19 UTC
Apr 11, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 11, 07:18 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 11, 05:47 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.
Apr 11, 04:20 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 11, 02:55 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 11, 01:28 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.
Apr 10, 23:34 UTC
Apr 10, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 10, 20:33 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 10, 18:27 UTC
Identified - We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Apr 10, 17:26 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 10, 15:33 UTC
Monitoring - A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Apr 10, 13:07 UTC
Investigating - We are experiencing an outage of the Uganda Airtel services. We are investigating the issue.
Apr 10, 12:11 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 10, 15:32 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 10, 12:46 UTC
Update - This is an update that we are still facing an outage in our Cameroon Orange web deposit services but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Apr 9, 15:04 UTC
Identified - We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Apr 9, 07:59 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 10, 07:49 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 10, 06:34 UTC
Identified - We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Apr 10, 04:54 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 10, 02:20 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 10, 00:30 UTC
Investigating - We are experiencing an outage of the Kenya M-Pesa services. We are investigating the issue.
Apr 9, 21:25 UTC
Apr 9, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 9, 04:42 UTC
Monitoring - A fix has been deployed by Zambia Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Apr 9, 03:50 UTC
Identified - We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Apr 9, 03:03 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 9, 04:16 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 9, 03:41 UTC
Identified - This is a quick update to inform you that we are now experiencing an outage in our Cameroon Orange deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Apr 9, 00:45 UTC
Investigating - We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
Apr 8, 19:24 UTC
Apr 8, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 8, 18:31 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 8, 17:49 UTC
Identified - We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Apr 8, 16:05 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 8, 14:47 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 8, 08:57 UTC
Update - We are still experiencing degraded performance in the Cameroon Orange deposit services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Apr 7, 23:36 UTC
Update - Orange Cameroon is now facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Apr 7, 21:36 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in the Cameroon Orange services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Apr 7, 17:27 UTC
Update - We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Apr 7, 14:41 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in the Cameroon Orange services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Apr 7, 09:09 UTC
Identified - This is a quick update to inform you that we are still experiencing degraded performance in the Cameroon Orange services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Apr 7, 00:35 UTC
Investigating - We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.
Apr 6, 12:55 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 8, 14:46 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 8, 09:05 UTC
Investigating - We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.
Apr 7, 20:01 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 8, 04:59 UTC
Monitoring - A fix has been deployed by Cameroon MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Apr 7, 20:22 UTC
Investigating - We are experiencing degraded performance in the Cameroon MTN services. We are investigating the issue.
Apr 7, 19:06 UTC
Completed - All MMO services verified to be operational.
Apr 8, 04:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 21:00 UTC
Scheduled - MTN OpenAPI will be performing maintenance and upgrades during the maintenance window on 07.04 - 08.04 between 21:00 UTC and 04:00 UTC.
Degraded performance and outages are expected.

Apr 7, 10:25 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 8, 04:56 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 8, 03:17 UTC
Identified - We have identified instability in Senegal Orange services. We have escalated this to the MMO for resolution.
Apr 7, 22:21 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 8, 03:23 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 8, 02:52 UTC
Identified - We have identified instability in Congo Brazzaville Airtel services. We have escalated this to the MMO for resolution.
Apr 7, 23:53 UTC
Apr 7, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 7, 23:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 7, 21:43 UTC
Investigating - We are experiencing an outage of the Tanzania Vodacom services. We are investigating the issue.
Apr 7, 21:28 UTC
Resolved - This incident has been resolved.
Apr 7, 16:01 UTC
Monitoring - A fix has been deployed by Tanzania Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Apr 7, 12:48 UTC
Investigating - We are experiencing degraded performance in the Tanzania Airtel services. We are investigating the issue.
Apr 7, 11:40 UTC
Completed - The scheduled maintenance has been completed.
Apr 7, 06:01 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 7, 04:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 22:00 UTC
Scheduled - Zambia Airtel will be performing maintenance and upgrades during the maintenance window on 06.04 between 22:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.

Apr 6, 14:51 UTC
Completed - The scheduled maintenance has been completed.
Apr 7, 06:01 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 7, 05:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 04:00 UTC
Scheduled - To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 07.04 between 04:00 UTC and 07:00 UTC. No downtime expected.
Apr 6, 09:18 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 7, 03:10 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 7, 00:34 UTC
Identified - We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
Apr 7, 00:03 UTC
Resolved - We are pleased to inform you that we are no longer experiencing any instability and services are fully operational again. Thank you for your patience.
Apr 7, 03:09 UTC
Monitoring - Airtel Malawi maintenance has been finished and we can see improvements in processing transactions. However, we will keep monitoring the situation and update you in the next 30 minutes.
Apr 7, 01:24 UTC
Investigating - Scheduled maintenance has started. We will provide updates as necessary.
Apr 6, 23:36 UTC
Apr 6, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 6, 23:31 UTC
Investigating - We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.
Apr 6, 17:13 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 6, 21:29 UTC
Monitoring - A fix has been deployed by Uganda MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Apr 6, 20:45 UTC
Investigating - We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
Apr 6, 20:16 UTC
Resolved - This incident has been resolved.
Apr 6, 12:15 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 6, 09:25 UTC
Update - This is a quick update to inform you that we are still experiencing instabilities in our Zamtel Zambia payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Apr 5, 18:42 UTC
Identified - We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
Apr 5, 11:49 UTC
Completed - We are pleased to inform you that we are no longer experiencing any instability and services are fully operational again. Thank you for your patience.
Apr 6, 08:20 UTC
Update - Verification is currently underway for the maintenance items.
Apr 6, 06:38 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 6, 03:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 22:00 UTC
Scheduled - Airtel DRC will be performing maintenance and upgrades during the maintenance window on 05.04 - 06.04 between 22:00 UTC and 04:00 UTC.
Degraded performance and outages are expected.

Apr 5, 10:27 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 6, 06:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 6, 03:51 UTC
Identified - We have identified instability in Congo Airtel services. We have escalated this to the MMO for resolution.
Apr 6, 00:16 UTC
Apr 5, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 5, 00:05 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 4, 22:45 UTC
Investigating - We are experiencing an outage of the Zambia Airtel services. We are investigating the issue.
Apr 4, 22:12 UTC
Apr 4, 2026
Resolved - This incident has been resolved.
Apr 4, 14:26 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 4, 12:32 UTC
Identified - We have identified instability in CIV Orange services. We have escalated this to the MMO for resolution.
Apr 4, 07:43 UTC
Resolved - This incident has been resolved.
Apr 4, 14:26 UTC
Update - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 4, 11:36 UTC
Update - We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.
Apr 4, 10:33 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 4, 10:19 UTC
Identified - We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.
Apr 4, 09:43 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 4, 04:54 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 4, 04:03 UTC
Update - This is a quick update to inform you that we are still experiencing an outage in our Nigeria Airtel payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Apr 3, 06:52 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.
Apr 2, 15:53 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 4, 00:22 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 3, 20:23 UTC
Investigating - We are experiencing degraded performance in the Cameroon MTN services. We are investigating the issue.
Apr 3, 19:03 UTC
Apr 3, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 3, 15:01 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 3, 13:51 UTC
Investigating - We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
Apr 3, 12:23 UTC
Apr 2, 2026
Completed - All systems verified to be operational. Thank you for your patience.
Apr 2, 21:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 20:00 UTC
Scheduled - To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 02.04 between 20:00 UTC and 21:00 UTC. Our services will stay available during that time.
Mar 30, 16:18 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 2, 20:20 UTC
Monitoring - A fix has been deployed by DRC Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Apr 2, 19:15 UTC
Identified - Orange DRC is still facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Apr 2, 16:49 UTC
Monitoring - A fix has been deployed by DRC Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Apr 2, 16:08 UTC
Investigating - We are experiencing an outage of the DRC Orange services. We are investigating the issue.
Apr 2, 14:25 UTC
Completed - All MMO services verified to be operational.
Apr 2, 12:28 UTC
In progress - Scheduled maintenance has started. We will provide updates as necessary.
Apr 1, 20:58 UTC
Scheduled - Vodacom Tanzania will be performing maintenance and upgrades during the maintenance window on 04.01 between 20:00 UTC and 01:00 UTC.
Degraded performance and outages are expected.

Apr 1, 20:00 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 2, 12:24 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.
Mar 31, 03:13 UTC
Completed - We are pleased to inform you that we are no longer experiencing any instability and services are fully operational again. Thank you for your patience.
Apr 2, 03:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:00 UTC
Scheduled - Ghana MTN will be performing maintenance and upgrades during the maintenance window on 11.03 between 22:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.

Apr 1, 18:28 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 2, 03:09 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 2, 01:36 UTC
Update - We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Apr 1, 23:45 UTC
Identified - We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Apr 1, 23:31 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 2, 03:08 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 2, 01:33 UTC
Investigating - We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
Apr 1, 23:23 UTC
Apr 1, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 1, 22:54 UTC
Monitoring - A fix has been deployed by Kenya Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Apr 1, 21:43 UTC
Investigating - We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
Apr 1, 19:36 UTC
Resolved - We are informing you that our systems are up and running again and all services are fully operational. In case you should encounter any further problems, please do not hesitate to contact our support team. We apologize for the inconvenience caused.
Apr 1, 15:57 UTC
Identified - Dear Customer! We are currently experiencing an outage in our internal systems which affects processing payout transactions in all gateways. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
Apr 1, 15:38 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 1, 14:51 UTC
Identified - We have identified instability in Senegal Orange services. We have escalated this to the MMO for resolution.
Apr 1, 12:38 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 1, 05:40 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 1, 04:22 UTC
Investigating - We are experiencing an outage of the Benin MTN services. We are investigating the issue.
Apr 1, 03:14 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 1, 02:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 00:07 UTC
Investigating - We are experiencing degraded performance in the Nigeria Monnify services. We are investigating the issue.
Mar 31, 21:18 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 1, 02:38 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Apr 1, 00:03 UTC
Investigating - We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.
Mar 31, 16:02 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 1, 02:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 23:49 UTC
Identified - This is a quick update to inform you that we are experiencing an outage in our MTN Cameroon deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Mar 31, 23:10 UTC
Investigating - We are experiencing degraded performance in the Cameroon MTN services. We are investigating the issue.
Mar 31, 21:47 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 31, 21:06 UTC
Identified - We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
Mar 31, 18:39 UTC
Resolved - This incident has been resolved.
Apr 1, 01:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 22:33 UTC
Investigating - We are experiencing an outage of the Benin MTN services. We are investigating the issue.
Mar 31, 21:12 UTC
Resolved - This incident has been resolved.
Apr 1, 01:00 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 31, 22:32 UTC
Identified - This is a quick update to inform you that we are experiencing an outage in our Uganda MTN deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Mar 31, 22:15 UTC
Investigating - We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
Mar 31, 21:13 UTC
Mar 31, 2026
Resolved - This incident has been resolved.
Mar 31, 19:17 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 31, 17:43 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.
Mar 31, 16:53 UTC
Resolved - This incident has been resolved.
Mar 31, 12:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 11:39 UTC
Investigating - We are experiencing degraded performance in the Cameroon MTN services. We are investigating the issue.
Mar 31, 09:06 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 31, 07:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 06:31 UTC
Identified - We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Mar 31, 04:52 UTC
Completed - All systems verified to be operational. Thank you for your patience.
Mar 31, 06:00 UTC
Verifying - Maintenance has been completed. We are verifying full system availability.
Mar 31, 03:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 02:00 UTC
Scheduled - To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 31.03 between 02:00 UTC and 03:00 UTC. A 5 minute downtime is expected.
Mar 18, 12:16 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 31, 01:54 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 31, 00:58 UTC
Investigating - We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.
Mar 30, 23:17 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 31, 01:13 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 31, 00:30 UTC
Identified - We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
Mar 30, 23:19 UTC
Mar 30, 2026
Completed - All systems verified to be operational. Thank you for your patience.
Mar 30, 02:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 02:00 UTC
Scheduled - To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 30.03 between 02:00 UTC and 03:00 UTC. No downtime expected.
Mar 18, 12:13 UTC
Mar 29, 2026
Resolved - This incident has been resolved.
Mar 29, 18:04 UTC
Monitoring - A fix has been deployed by MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Mar 29, 17:21 UTC
Investigating - We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.
Mar 29, 14:27 UTC
Resolved - This incident has been resolved.
Mar 29, 18:04 UTC
Update - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 29, 17:19 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 29, 14:59 UTC
Investigating - We are experiencing an outage of the Cameroon MTN and Orange services. We are investigating the issue.
Mar 29, 13:27 UTC
Resolved - This incident has been resolved.
Mar 29, 12:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 29, 11:40 UTC
Update - We are still experiencing an outage in our Zamtel Zambia gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Mar 29, 04:00 UTC
Identified - This is a quick update to inform you that we are still experiencing an outage in our Zamtel Zambia gatewaya, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Mar 28, 09:13 UTC
Investigating - We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
Mar 27, 22:30 UTC
Mar 28, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 28, 21:01 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 28, 20:37 UTC
Identified - We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
Mar 28, 19:08 UTC
Resolved - This incident has been resolved.
Mar 28, 16:16 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 28, 14:04 UTC
Investigating - We are experiencing an outage of the Mozambique Movitel services. We are investigating the issue.
Mar 28, 13:49 UTC
Resolved - This incident has been resolved.
Mar 28, 16:15 UTC
Monitoring - A fix has been deployed by Congo Brazzaville MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Mar 28, 14:33 UTC
Investigating - We are experiencing an outage of the Congo Brazzaville MTN services. We are investigating the issue.
Mar 28, 13:19 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 28, 14:32 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 28, 13:29 UTC
Investigating - We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.
Mar 28, 12:27 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 07:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 06:00 UTC
Scheduled - To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades of our data warehouse during the maintenance window on 28.03.2026 between 6:00 UTC and 10:00 UTC. It will not be possible to access financial statements during this time. All payment services will remain fully operational.
Mar 27, 14:40 UTC
Resolved - This incident has been resolved.
Mar 28, 04:58 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 28, 03:32 UTC
Investigating - We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
Mar 28, 00:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 28, 00:03 UTC
Investigating - We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
Mar 27, 22:34 UTC
Resolved - This incident has been resolved.
Mar 28, 04:58 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Mar 28, 03:27 UTC
Investigating - We are experiencing an outage of the Ghana MTN services. We are investigating the issue.
Mar 28, 00:32 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 28, 03:25 UTC
Investigating - We are experiencing degraded performance in the Airtel OpenAPI services. We are investigating the issue.
Mar 28, 01:26 UTC
Resolved - This incident has been resolved.
Mar 28, 00:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 22:50 UTC
Update - We are experiencing an outage of the Mozambique Vodacom services. We are investigating the issue.
Mar 27, 17:30 UTC
Investigating - We are experiencing an outage of the Mozambique Vodacom services. We are investigating the issue.
Mar 27, 17:17 UTC