Performance degradation affecting Uganda MTN services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 06, 2026 - 21:29 UTC

Monitoring

A fix has been deployed by Uganda MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 06, 2026 - 20:45 UTC

Investigating

We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
Posted Apr 06, 2026 - 20:16 UTC
This incident affected: Uganda MMO services (MTN :: Web Deposit).