Performance degradation affecting DRC Vodacom services

Incident Report for PawaPay

Identified

We are experiencing a drop in deposit success rates for Vodacom DRC. Users may notice delays or fail to receive the PIN prompt on their mobile devices when attempting to complete a transaction. We are in communication with the MMO to identify the root cause and restore full service as quickly as possible. Updates will be shared once there has been any progress made.

Posted Mar 22, 2026 - 03:16 UTC

This incident affects: DRC MMO services (Vodacom :: Web Deposit, Vodacom :: Payout).