Performance degradation affecting Malawi Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 10, 2026 - 20:33 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 10, 2026 - 18:27 UTC

Identified

We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Posted Apr 10, 2026 - 17:26 UTC
This incident affected: Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout).