Performance degradation affecting Nigeria Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Apr 04, 2026 - 04:54 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Apr 04, 2026 - 04:03 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Nigeria Airtel payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Posted Apr 03, 2026 - 06:52 UTC

Identified

We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.

Posted Apr 02, 2026 - 15:53 UTC

This incident affected: Nigeria MMO services (Airtel :: Payout).