Performance degradation affecting Zambia Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 10, 2026 - 07:49 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 10, 2026 - 06:34 UTC

Identified

We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Posted Apr 10, 2026 - 04:54 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).