System outage affecting internal tools and all payout gateways

Incident Report for PawaPay

Resolved

We are informing you that our systems are up and running again and all services are fully operational. In case you should encounter any further problems, please do not hesitate to contact our support team. We apologize for the inconvenience caused.
Posted Apr 01, 2026 - 15:57 UTC

Identified

Dear Customer! We are currently experiencing an outage in our internal systems which affects processing payout transactions in all gateways. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
Posted Apr 01, 2026 - 15:38 UTC
This incident affected: PawaPay platform (PawaPay Merchant API).
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