Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 10, 2026 - 15:33 UTC

Monitoring

A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 10, 2026 - 13:07 UTC

Investigating

We are experiencing an outage of the Uganda Airtel services. We are investigating the issue.
Posted Apr 10, 2026 - 12:11 UTC
This incident affected: Uganda MMO services (Airtel :: USSD Deposit).