Performance degradation affecting Cameroon MTN services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 01, 2026 - 02:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 31, 2026 - 23:49 UTC

Identified

This is a quick update to inform you that we are experiencing an outage in our MTN Cameroon deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Mar 31, 2026 - 23:10 UTC

Investigating

We are experiencing degraded performance in the Cameroon MTN services. We are investigating the issue.
Posted Mar 31, 2026 - 21:47 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 31, 2026 - 21:06 UTC

Identified

We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
Posted Mar 31, 2026 - 18:39 UTC
This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout).