Performance degradation affecting Malawi Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 31, 2026 - 07:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 31, 2026 - 06:31 UTC

Identified

We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Posted Mar 31, 2026 - 04:52 UTC
This incident affected: Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout).