Performance degradation affecting Uganda MTN services

Incident Report for PawaPay

Resolved

This incident has been resolved.

Posted Apr 01, 2026 - 01:00 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Mar 31, 2026 - 22:32 UTC

Identified

This is a quick update to inform you that we are experiencing an outage in our Uganda MTN deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Posted Mar 31, 2026 - 22:15 UTC

Investigating

We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.

Posted Mar 31, 2026 - 21:13 UTC

This incident affected: Uganda MMO services (MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout).