Performance degradation affecting Kenya Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Mar 28, 2026 - 04:58 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 28, 2026 - 03:32 UTC

Investigating

We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
Posted Mar 28, 2026 - 00:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 28, 2026 - 00:03 UTC

Investigating

We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
Posted Mar 27, 2026 - 22:34 UTC
This incident affected: Kenya MMO services (Airtel :: Betting :: Web Deposit, Airtel :: Betting :: Payout, Airtel :: Payout).