Performance degradation affecting Zambia Zamtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 06, 2026 - 23:31 UTC

Investigating

We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.
Posted Apr 06, 2026 - 17:13 UTC
This incident affected: Zambia MMO services (NFS :: Zamtel :: Payout, Zamtel :: Web Deposit, Zamtel :: Payout, Zamtel :: USSD Deposit).