PawaPay platform status
Identified - We are experiencing a drop in deposit success rates for Vodacom DRC. Users may notice delays or fail to receive the PIN prompt on their mobile devices when attempting to complete a transaction. We are in communication with the MMO to identify the root cause and restore full service as quickly as possible. Updates will be shared once there has been any progress made.
Mar 31, 2026 - 16:03 UTC
Investigating - We are experiencing an outage in the DRC Vodacom services. We are investigating the issue.
Mar 31, 2026 - 15:31 UTC
Identified - We are experiencing a drop in deposit success rates for Vodacom DRC. Users may notice delays or fail to receive the PIN prompt on their mobile devices when attempting to complete a transaction. We are in communication with the MMO to identify the root cause and restore full service as quickly as possible. Updates will be shared once there has been any progress made.
Mar 22, 2026 - 03:16 UTC
Identified - Please be advised that our Senegal Yas payment services remain inoperational as we await the issuance of a payment systems license from BCEAO. This is mandated by the new regulation in Senegal governing fintechs. We are in positive dialogue with BCEAO and other relevant stakeholders around this matter and expect a positive resolution in due course.
We apologise for any inconvenience this may cause and will provide updates as the situation progresses.

Mar 16, 2026 - 08:29 UTC

About This Site

The PawaPay mobile money platform connects merchants to Mobile Network Operators (MNO).

On this page you can find:
- the status of the PawaPay platform
- incidents of MNO provided mobile money services
- planned maintenance windows

PawaPay platform Operational
90 days ago
99.96 % uptime
Today
PawaPay Merchant API Operational
90 days ago
99.98 % uptime
Today
PawaPay Dashboard Operational
90 days ago
100.0 % uptime
Today
Payment reconciliation Operational
90 days ago
99.91 % uptime
Today
Benin MMO services Operational
90 days ago
99.59 % uptime
Today
Celtiis :: Betting :: Web Deposit Operational
90 days ago
99.88 % uptime
Today
Celtiis :: Betting :: Payout Operational
90 days ago
99.88 % uptime
Today
Moov :: Web Deposit Operational
90 days ago
99.8 % uptime
Today
Moov :: Payout Operational
90 days ago
99.8 % uptime
Today
Moov :: Betting :: Web Deposit Operational
90 days ago
99.78 % uptime
Today
Moov :: Betting :: Payout Operational
90 days ago
99.75 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.8 % uptime
Today
MTN :: Payout Operational
90 days ago
98.87 % uptime
Today
MTN :: Betting :: Web Deposit Operational
90 days ago
99.56 % uptime
Today
MTN :: Betting :: Payout Operational
90 days ago
99.78 % uptime
Today
Burkina Faso MMO services Operational
90 days ago
99.98 % uptime
Today
Moov :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Moov :: Payout Operational
90 days ago
100.0 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.95 % uptime
Today
Cameroon MMO services Operational
90 days ago
95.41 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
97.58 % uptime
Today
MTN :: Payout Operational
90 days ago
98.22 % uptime
Today
MTN :: Betting :: Web Deposit Operational
90 days ago
98.54 % uptime
Today
MTN :: Betting :: Payout Operational
90 days ago
98.91 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
87.44 % uptime
Today
Orange :: Payout Operational
90 days ago
93.52 % uptime
Today
Orange :: Betting :: Web Deposit Operational
90 days ago
93.13 % uptime
Today
Orange :: Betting :: Payout Operational
90 days ago
95.92 % uptime
Today
CIV MMO services Operational
90 days ago
99.84 % uptime
Today
Moov :: Web deposit Operational
90 days ago
100.0 % uptime
Today
Moov :: Payout Operational
90 days ago
100.0 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.84 % uptime
Today
MTN :: Payout Operational
90 days ago
99.84 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.59 % uptime
Today
Orange :: Payout Operational
90 days ago
99.77 % uptime
Today
Wave :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Wave :: Payout Operational
90 days ago
100.0 % uptime
Today
DRC MMO services Degraded Performance
90 days ago
99.07 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.5 % uptime
Today
Airtel :: Payout Operational
90 days ago
97.42 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.56 % uptime
Today
Orange :: Payout Operational
90 days ago
99.75 % uptime
Today
Vodacom :: Web Deposit Degraded Performance
90 days ago
99.59 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.59 % uptime
Today
Ethiopia MMO services Operational
90 days ago
100.0 % uptime
Today
M-Pesa :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
M-Pesa :: Payout Operational
90 days ago
100.0 % uptime
Today
Gabon MMO services Operational
90 days ago
99.91 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.91 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.91 % uptime
Today
Ghana MMO services Operational
90 days ago
99.14 % uptime
Today
AirtelTigo :: Web Deposit Operational
90 days ago
98.32 % uptime
Today
AirtelTigo :: Payout Operational
90 days ago
98.86 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.15 % uptime
Today
MTN :: Payout Operational
90 days ago
99.29 % uptime
Today
Telecel :: Web Deposit Operational
90 days ago
99.31 % uptime
Today
Telecel :: USSD deposit Operational
90 days ago
100.0 % uptime
Today
Telecel :: Payout Operational
90 days ago
99.04 % uptime
Today
Congo Brazzaville MMO Services Operational
90 days ago
99.38 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.54 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.54 % uptime
Today
MTN :: Payout Operational
90 days ago
99.27 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.16 % uptime
Today
Kenya MMO services Operational
90 days ago
99.62 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.34 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.67 % uptime
Today
Airtel :: Betting :: Web Deposit Operational
90 days ago
99.25 % uptime
Today
Airtel :: Betting :: Payout Operational
90 days ago
99.56 % uptime
Today
M-Pesa :: Web Deposit Operational
90 days ago
99.49 % uptime
Today
M-Pesa :: USSD Deposit Operational
90 days ago
99.99 % uptime
Today
M-Pesa :: Payout Operational
90 days ago
99.93 % uptime
Today
Lesotho MMO services Operational
90 days ago
99.78 % uptime
Today
M-Pesa :: Web Deposit Operational
90 days ago
99.69 % uptime
Today
M-Pesa :: Payout Operational
90 days ago
99.87 % uptime
Today
Malawi MMO services Operational
90 days ago
98.97 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
97.87 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.41 % uptime
Today
TNM :: Web Deposits Operational
90 days ago
99.8 % uptime
Today
TNM :: Payouts Operational
90 days ago
99.82 % uptime
Today
Mozambique MMO services Operational
90 days ago
99.17 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
99.44 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.43 % uptime
Today
Movitel :: Web Deposit Operational
90 days ago
99.28 % uptime
Today
Movitel :: Payout Operational
90 days ago
98.52 % uptime
Today
Nigeria MMO services Operational
90 days ago
98.98 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
97.68 % uptime
Today
Airtel :: Payout Operational
90 days ago
92.19 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.26 % uptime
Today
MTN :: Payout Operational
90 days ago
99.39 % uptime
Today
PalmPay :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
PalmPay :: Payout Operational
90 days ago
100.0 % uptime
Today
Opay :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Opay :: Payout Operational
90 days ago
99.91 % uptime
Today
Monnify :: Web Deposit Operational
90 days ago
99.83 % uptime
Today
Monnify :: Payout Operational
90 days ago
99.58 % uptime
Today
Wema Bank :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
CoralPay :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Rwanda MMO services Operational
90 days ago
99.9 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.66 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.93 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
MTN :: Payout Operational
90 days ago
100.0 % uptime
Today
Senegal MMO services Major Outage
90 days ago
66.51 % uptime
Today
Yas :: Web Deposit Major Outage
90 days ago
0.32 % uptime
Today
Yas :: Payout Major Outage
90 days ago
0.32 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.2 % uptime
Today
Orange :: Payout Operational
90 days ago
99.2 % uptime
Today
Wave :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Wave :: Payout Operational
90 days ago
100.0 % uptime
Today
Sierra Leone MMO services Operational
90 days ago
99.29 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.09 % uptime
Today
Orange :: Payout Operational
90 days ago
99.48 % uptime
Today
Tanzania MMO services Operational
90 days ago
99.15 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.45 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
99.78 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.41 % uptime
Today
Halotel :: Web Deposit Operational
90 days ago
98.59 % uptime
Today
Halotel :: USSD Deposit Operational
90 days ago
99.11 % uptime
Today
Halotel :: Payout Operational
90 days ago
99.23 % uptime
Today
Yas :: Web Deposit Operational
90 days ago
98.63 % uptime
Today
Yas :: USSD Deposit Operational
90 days ago
99.39 % uptime
Today
Yas :: Payout Operational
90 days ago
99.36 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
98.57 % uptime
Today
Vodacom :: USSD Deposit Operational
90 days ago
99.06 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.25 % uptime
Today
Uganda MMO services Operational
90 days ago
98.78 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
98.68 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
98.97 % uptime
Today
Airtel :: Payout Operational
90 days ago
98.47 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.76 % uptime
Today
MTN :: USSD Deposit Operational
90 days ago
98.96 % uptime
Today
MTN :: Payout Operational
90 days ago
98.85 % uptime
Today
Zambia MMO services Operational
90 days ago
98.01 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
99.68 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
99.66 % uptime
Today
Airtel :: Payout Operational
90 days ago
99.68 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.55 % uptime
Today
MTN :: Payout Operational
90 days ago
98.82 % uptime
Today
NFS :: Zamtel :: Payout Operational
90 days ago
96.42 % uptime
Today
Zamtel :: Web Deposit Operational
90 days ago
94.31 % uptime
Today
Zamtel :: Payout Operational
90 days ago
97.27 % uptime
Today
Zamtel :: USSD Deposit Operational
90 days ago
97.69 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Airtel Zambia scheduled maintenance Jun 4, 2026 22:00 - Jun 5, 2026 03:00 UTC

Please note that our services will be unavailable or you will experience intermittent services during this period.
Posted on Jun 04, 2026 - 15:01 UTC
Jun 4, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 4, 14:32 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 4, 12:52 UTC
Investigating - We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
Jun 4, 12:45 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 4, 12:30 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 4, 10:28 UTC
Identified - We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.
Jun 4, 09:52 UTC
Completed - We are pleased to inform you that we are no longer experiencing any instability and services are fully operational again. Thank you for your patience.
Jun 4, 06:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 23:00 UTC
Scheduled - MTN Rwanda will be performing maintenance and upgrades during the maintenance window on 03.06 - 04.06 between 23:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.

Jun 1, 15:20 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 4, 04:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 02:24 UTC
Identified - We have identified instability in Congo Brazzaville MTN services. We have escalated this to the MMO for resolution.
Jun 4, 01:19 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 4, 04:31 UTC
Investigating - We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
Jun 4, 02:59 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 4, 01:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 00:09 UTC
Investigating - We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
Jun 3, 21:46 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 4, 00:18 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 3, 22:52 UTC
Identified - We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
Jun 3, 22:12 UTC
Jun 3, 2026
Resolved - This incident has been resolved.
Jun 3, 21:46 UTC
Update - We are experiencing degraded performance in the Tanzania Vodacom services.
Jun 3, 18:29 UTC
Investigating - We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.
Jun 3, 16:21 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 3, 20:38 UTC
Monitoring - A fix has been deployed by Tanzania Halotel. We are seeing improvements in success rates and will continue monitoring the incident.
Jun 3, 19:10 UTC
Update - We are continuing to investigate this issue.
Jun 3, 16:01 UTC
Investigating - We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.
Jun 3, 15:10 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 3, 20:37 UTC
Identified - We have identified instability in Airtel OpenAPI services. We have escalated this to the MNO for resolution.
Jun 3, 18:27 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 3, 15:59 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 3, 13:36 UTC
Investigating - We are experiencing an outage of the Tanzania Vodacom services. We are investigating the issue.
Jun 3, 12:32 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 3, 09:22 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 3, 08:45 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.
Jun 3, 08:02 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 3, 08:17 UTC
Monitoring - A fix has been deployed by our engineering team. We are seeing improvements in success rates and will continue monitoring the incident.
Jun 3, 07:27 UTC
Identified - We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Jun 3, 06:33 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 3, 07:28 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 3, 06:49 UTC
Identified - We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
Jun 3, 05:40 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 3, 04:05 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 3, 03:23 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.
Jun 2, 23:25 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 3, 01:11 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 3, 00:45 UTC
Identified - We have identified instability in Nigeria MTN services. We have escalated this to the MMO for resolution.
Jun 2, 23:55 UTC
Completed - All MMO services verified to be operational.
Jun 3, 01:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 23:00 UTC
Scheduled - Monnify Nigeria will be performing maintenance and upgrades during the maintenance window on 02.06 - 03.06 between 23:00 UTC and 01:00 UTC.
Degraded performance and outages are expected.

Jun 2, 18:08 UTC
Jun 2, 2026
Resolved - This incident has been resolved.
Jun 2, 11:14 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 2, 10:22 UTC
Investigating - We are experiencing an outage in the Cameroon Orange services. We are investigating the issue.
Jun 2, 09:50 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 2, 08:53 UTC
Monitoring - A fix has been deployed by Mozambique Movitel. We are seeing improvements in success rates and will continue monitoring the incident.
Jun 2, 08:26 UTC
Identified - We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
Jun 2, 08:04 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 2, 04:21 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 2, 03:17 UTC
Identified - We have identified instability in Congo Brazzaville Airtel services. We have escalated this to the MMO for resolution.
Jun 2, 01:34 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 2, 01:34 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 2, 00:57 UTC
Investigating - We are experiencing an outage of the Nigeria Monnify services. We are investigating the issue.
Jun 1, 19:36 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 2, 01:07 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 1, 21:52 UTC
Investigating - We are experiencing an outage of the Uganda MTN services. We are investigating the issue.
Jun 1, 21:18 UTC
Jun 1, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 1, 21:24 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 1, 20:13 UTC
Investigating - We are experiencing an outage in the Benin MTN services. We are investigating the issue.
Jun 1, 19:30 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 1, 21:22 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 1, 19:34 UTC
Investigating - We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
Jun 1, 17:42 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 1, 17:31 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 1, 16:30 UTC
Investigating - We are experiencing degraded performance in the Lesotho M-Pesa services. We are investigating the issue.
Jun 1, 16:16 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 1, 15:09 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 1, 13:02 UTC
Identified - We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
Jun 1, 09:13 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 1, 12:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 1, 10:17 UTC
Investigating - We are experiencing an outage of the Congo Brazzaville MTN services. We are investigating the issue.
Jun 1, 07:31 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 1, 07:39 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 1, 06:58 UTC
Identified - We have identified instability in Zambia MTN services. We have escalated this to the MNO for resolution.
Jun 1, 06:39 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 1, 07:38 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 1, 06:13 UTC
Investigating - We are experiencing degraded performance in the DRC Orange services. We are investigating the issue.
May 31, 14:18 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 31, 12:43 UTC
Investigating - We are experiencing an outage of the DRC Orange services. We are investigating the issue.
May 31, 12:35 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 1, 05:13 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jun 1, 02:36 UTC
Investigating - We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
Jun 1, 01:27 UTC
Completed - Maintenance has finished. All Movitel Mozambique services verified to be operational.
Jun 1, 01:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 22:00 UTC
Scheduled - Movitel Mozambique will be performing maintenance and upgrades during the maintenance window on 31.05 between 22:00 UTC and 23:00 UTC.
Degraded performance and outages are expected.

May 31, 15:14 UTC
Resolved - This incident has been resolved.
Jun 1, 01:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 31, 22:44 UTC
Investigating - We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
May 31, 21:12 UTC
May 31, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 31, 09:02 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 31, 08:13 UTC
Identified - We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.
May 31, 06:48 UTC
Resolved - This incident has been resolved.
May 31, 05:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 31, 03:07 UTC
Identified - This is a quick update to inform you that we are still experiencing degraded performance in our Cameroon MTN deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 30, 20:24 UTC
Investigating - We are experiencing degraded performance in the Cameroon MTN services. We are investigating the issue.
May 30, 12:12 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 31, 02:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 31, 01:26 UTC
Investigating - We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.
May 30, 23:37 UTC
Resolved - This incident has been resolved.
May 31, 01:26 UTC
Investigating - We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
May 30, 22:47 UTC
May 30, 2026
Resolved - This incident has been resolved.
May 30, 19:35 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 30, 17:23 UTC
Investigating - We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.
May 30, 16:01 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 30, 15:27 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 30, 15:05 UTC
Identified - This is a quick update to inform you that we are still experiencing an outage in our Ghana AirtelTigo deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 30, 12:05 UTC
Investigating - We are experiencing an outage of the Ghana AirtelTigo services. We are investigating the issue.
May 30, 04:23 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 30, 03:13 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 30, 02:22 UTC
Investigating - We are experiencing degraded performance in the Cameroon MTN services. We are investigating the issue.
May 30, 01:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 01:04 UTC
Investigating - We are experiencing an outage of the Cameroon MTN services. We are investigating the issue.
May 29, 23:04 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 30, 02:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 01:03 UTC
Identified - We are still experiencing degraded performance in our M-Pesa Kenya gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
May 29, 23:44 UTC
Investigating - We are experiencing an outage of the Kenya M-Pesa services. We are investigating the issue.
May 29, 23:33 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 30, 02:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 00:45 UTC
Investigating - We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
May 29, 17:36 UTC
Resolved - This incident has been resolved.
May 30, 00:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 29, 22:42 UTC
Investigating - We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
May 29, 21:31 UTC
Resolved - This incident has been resolved.
May 30, 00:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 29, 22:41 UTC
Investigating - We are experiencing an outage of the Tanzania Yas services. We are investigating the issue.
May 29, 22:08 UTC
May 29, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 29, 22:43 UTC
Monitoring - A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
May 29, 22:23 UTC
Investigating - We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
May 29, 22:00 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 29, 16:28 UTC
Identified - We have identified instability in Senegal Orange services. We have escalated this to the MMO for resolution.
May 29, 05:12 UTC
Resolved - This incident has been resolved.
May 29, 02:49 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 29, 02:21 UTC
Investigating - We are experiencing degraded performance in the Cameroon MTN services. We are investigating the issue.
May 29, 02:06 UTC
Completed - The scheduled maintenance has been completed.
May 29, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 00:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 28, 18:31 UTC
Scheduled - During the maintenance window HaloPesa service will not be available.
May 28, 18:30 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 29, 01:25 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 29, 01:07 UTC
Identified - We have identified instability in Mozambique Vodacom services. We have escalated this to the MMO for resolution.
May 29, 00:06 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 29, 01:25 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 29, 00:52 UTC
Investigating - We are experiencing an outage of the Cameroon MTN services. We are investigating the issue.
May 28, 23:11 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 29, 00:52 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 29, 00:03 UTC
Identified - We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.
May 28, 23:34 UTC
May 28, 2026
Resolved - This incident has been resolved.
May 28, 13:19 UTC
Monitoring - A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
May 28, 11:45 UTC
Investigating - We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
May 28, 11:09 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 28, 05:44 UTC
Monitoring - A fix has been deployed by Zambia Zamtel. We are seeing improvements in success rates and will continue monitoring the incident.
May 28, 05:00 UTC
Identified - We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
May 28, 04:08 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 28, 03:34 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 28, 02:00 UTC
Investigating - We are currently investigating this issue.
May 28, 01:48 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 28, 00:57 UTC
Identified - We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
May 27, 23:39 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 28, 02:21 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 28, 00:55 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.
May 27, 23:35 UTC
Completed - All MMO services verified to be operational.
May 28, 00:55 UTC
Verifying - Maintenance has been completed. We are verifying full MMO service availability.
May 28, 00:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 21:45 UTC
Scheduled - Rwanda MTN will be performing maintenance and upgrades during the maintenance window on 27.05 between 22:00 UTC and 00:00 UTC.
Degraded performance and outages are expected.

May 27, 14:04 UTC
May 27, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 27, 23:45 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 27, 22:50 UTC
Investigating - We are experiencing degraded performance in the Sierra Leone Orange services. We are investigating the issue.
May 27, 20:24 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 27, 23:32 UTC
Update - We are continuing to investigate this issue.
May 27, 20:36 UTC
Investigating - We are experiencing degraded performance in the Mpesa Lesotho services. We are investigating the issue.
May 27, 20:23 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 27, 10:23 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 27, 09:39 UTC
Identified - We have identified instability in Benin MTN services. We have escalated this to the MMO for resolution.
May 27, 08:01 UTC
Resolved - The issue affecting financial statement data has been resolved. All statements will now reflect the most current data available.

We kindly suggest to regenerate the financial statements again for the full day of 26.05 and onwards to ensure accuracy.

We apologise for any disruption this may have caused and thank you for your patience.

May 27, 06:55 UTC
Identified - We have identified an issue causing financial statements to display outdated data. Transactions and balances on your financial statements do not reflect the latest activity on your account since 23:35 UTC 26.05.2026. A fix is in progress and we will update once it has been resolved.
May 27, 06:01 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 27, 01:38 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 27, 01:17 UTC
Investigating - We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.
May 27, 00:02 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 27, 00:55 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 27, 00:26 UTC
Investigating - We are experiencing degraded performance in the Cameroon MTN services. We are investigating the issue.
May 26, 23:18 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 27, 00:47 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 27, 00:22 UTC
Identified - We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
May 26, 22:06 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 27, 00:44 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 27, 00:17 UTC
Investigating - We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
May 26, 22:38 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 27, 00:44 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 27, 00:11 UTC
Investigating - We are experiencing an outage of the Zambia MTN services. We are investigating the issue.
May 26, 22:19 UTC
May 26, 2026
Resolved - This incident has been resolved.
May 26, 23:17 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 26, 21:28 UTC
Investigating - We are experiencing an outage of the Burkina Faso Orange services. We are investigating the issue.
May 26, 20:28 UTC
Completed - All MMO services verified to be operational.
May 26, 03:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 21:00 UTC
Scheduled - Ghana MTN will be performing maintenance and upgrades during the maintenance window on 25.05 - 26.05 between 21:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.

May 25, 18:42 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 26, 02:13 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 25, 23:58 UTC
Investigating - We are experiencing an outage of the Cameroon MTN services. We are investigating the issue.
May 25, 23:06 UTC
May 25, 2026
Completed - All systems verified to be operational. Thank you for your patience.
May 25, 09:11 UTC
Verifying - Maintenance has been completed. We are verifying full system availability.
May 25, 05:24 UTC
Update - Scheduled maintenance is taking longer than expected. We will provide updates as necessary.
May 25, 04:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 04:00 UTC
Scheduled - To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 05.05 between 04:00 and 05:00. Our services will be unavailable for about 5-10 minutes during that time.
May 11, 06:23 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 25, 03:01 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 25, 02:34 UTC
Identified - We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
May 25, 02:08 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 24, 23:54 UTC
Investigating - We are experiencing an outage of the Cameroon MTN services. We are investigating the issue.
May 24, 23:07 UTC
May 24, 2026
Resolved - This incident has been resolved.
May 24, 12:41 UTC
Identified - We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
May 24, 07:31 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 24, 00:00 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 23, 23:27 UTC
Identified - We have identified instability in Sierra Leone Orange services. We have escalated this to the MMO for resolution.
May 23, 20:02 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 24, 00:00 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 23, 23:17 UTC
Update - This is a quick update to inform you that we are still experiencing an partial outage in our Cameroon Orange payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 23, 12:46 UTC
Identified - This is a quick update to inform you that we are still experiencing an outage in our Cameroon Orange payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 22, 23:41 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 22, 19:02 UTC
Update - This is a quick update to inform you that we are now experiencing an outages in our Orange Cameroon payout and deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 22, 18:39 UTC
Update - This is a quick update to inform you that we are now experiencing an outage in our Orange Cameroon payout and deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 22, 18:30 UTC
Identified - This is a quick update to inform you that we are still experiencing an outage in our Orange Cameroon payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 22, 15:22 UTC
Investigating - We are experiencing an outage in the Cameroon Orange services. We are investigating the issue.
May 22, 08:05 UTC
May 23, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 23, 19:11 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 23, 18:42 UTC
Identified - We have identified instability in Tanzania Yas services. We have escalated this to the MMO for resolution.
May 23, 16:13 UTC
Resolved - This incident has been resolved.
May 23, 18:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 16:52 UTC
Identified - The issue has been identified and a fix is being implemented.
May 23, 15:34 UTC
Investigating - We are experiencing degraded performance in the Nigeria MTN services. We are investigating the issue.
May 23, 15:22 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 23, 13:38 UTC
Update - We are seeing improvements in success rates and will continue monitoring the incident.
May 23, 12:41 UTC
Update - We are experiencing degraded performance in the Sierra Leone Orange services. We are investigating the issue.
May 22, 20:23 UTC
Update - We are experiencing degraded performance in the Sierra Leone Orange services. We are investigating the issue.
May 22, 19:42 UTC
Update - We are seeing improvements in success rates and will continue monitoring the incident.
May 22, 19:07 UTC
Update - We are seeing improvements in success rates and will continue monitoring the incident.
May 22, 16:51 UTC
Update - This is a quick update to inform you that we are experiencing a degraded performance/outage in our Orange Sierra Leone deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 22, 12:18 UTC
Update - This is a quick update to inform you that we are experiencing a degraded performance in our Orange Sierra Leone deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 22, 12:09 UTC
Update - We are experiencing degraded performance in the Sierra Leone Orange services. We are investigating the issue.
May 22, 11:39 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 22, 11:02 UTC
Update - This is a quick update to inform you that we are experiencing an outage in our Orange Sierra Leone deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 22, 08:57 UTC
Investigating - We are experiencing degraded performance in the Sierra Leone Orange services. We are investigating the issue.
May 22, 08:21 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 22, 06:36 UTC
Identified - This is a quick update to inform you that we are still experiencing an outage in our Orange Sierra Leone deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 22, 06:17 UTC
Investigating - We are experiencing an outage of the Sierra Leone Orange services. We are investigating the issue.
May 21, 22:09 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 23, 06:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 05:10 UTC
Identified - We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
May 23, 04:18 UTC
Completed - All MMO services verified to be operational.
May 23, 03:52 UTC
Verifying - Maintenance has been completed. We are verifying full MMO service availability.
May 23, 03:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:00 UTC
Scheduled - Zambia Airtel will be performing maintenance and upgrades during the maintenance window on 22.05 - 23.05 between 22:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.

May 22, 16:53 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 23, 01:18 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 23, 00:58 UTC
Update - We are continuing to investigate this issue.
May 22, 23:32 UTC
Investigating - We are experiencing degraded performance in the Cameroon MTN services. We are investigating the issue.
May 22, 23:29 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 23, 00:59 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 23, 00:43 UTC
Investigating - We are experiencing an outage of the DRC Orange services. We are investigating the issue.
May 23, 00:28 UTC
May 22, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 22, 23:27 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 22, 22:20 UTC
Investigating - We are experiencing an outage of the Uganda Airtel services. We are investigating the issue.
May 22, 21:28 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 22, 21:58 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 22, 20:31 UTC
Update - Unfortunately we are still experiencing an outage in our Zamtel Zambia deposit and payout gateways. Zamtel is still working on restoring their services but have not given us an ETA for a resolution. We'll provide an update as soon as possible. Thank you for your patience.
May 22, 17:22 UTC
Update - This is a quick update to inform you that we are still experiencing instabilities in our Zamtel Zambia deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 22, 10:47 UTC
Identified - This is a quick update to inform you that we are still experiencing instabilities in our Zamtel Zambia deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 22, 06:28 UTC
Update - This is a quick update to announce that we are still experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
May 21, 23:24 UTC
Investigating - We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
May 21, 23:13 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 22, 21:08 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 22, 20:10 UTC
Update - This is a quick update to inform you that we are still experiencing an outages in our Tanzania Vodacom deposit payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 22, 19:06 UTC
Identified - We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
May 22, 17:02 UTC
Resolved - This incident has been resolved.
May 22, 08:57 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 22, 08:09 UTC
Identified - This is a quick update to inform you that we are still experiencing an outage in our Telecel Ghana payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
May 22, 06:18 UTC
Investigating - We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.
May 21, 15:58 UTC
Completed - All MMO services verified to be operational.
May 22, 02:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 23:00 UTC
Scheduled - Halotel Tanzania will be performing maintenance and upgrades during the maintenance window on 21.05 - 22.05 between 23:00 UTC and 02:30 UTC.
Degraded performance and outages are expected.

May 21, 15:37 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 22, 01:33 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 22, 00:35 UTC
Investigating - We are experiencing an outage of the DRC Orange services. We are investigating the issue.
May 22, 00:00 UTC
May 21, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 21, 18:38 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 21, 15:56 UTC
Identified - We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
May 21, 06:34 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 21, 17:51 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 21, 17:10 UTC
Investigating - We are experiencing degraded performance in the DRC Orange services. We are investigating the issue.
May 21, 14:41 UTC
Resolved - This incident has been resolved.
May 21, 11:34 UTC
Monitoring - A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
May 21, 10:00 UTC
Investigating - We are experiencing an outage in the Malawi Airtel services. We are investigating the issue.
May 21, 09:50 UTC
Completed - The scheduled maintenance has been completed.
May 21, 06:33 UTC
Verifying - Scheduled maintenance has been completed, and we are currently verifying full MMO service availability.

Transaction flows are active and processing normally. However, the MMO portal remains unavailable at this time, and reconciliation for pending transactions will be delayed until portal access is fully restored.

We will continue to monitor the situation and provide further updates as they become available.

May 20, 12:54 UTC
Update - The Zamtel Money platform migration and infrastructure upgrade are still ongoing and are taking longer than initially expected. Zamtel continues to work on restoring the affected services as quickly as possible.

We appreciate your continued patience and understanding while the maintenance activities are being completed.

May 19, 17:17 UTC
Update - The Zamtel Money system migration and platform upgrade is still ongoing and taking longer than initially anticipated. MMO continues to actively work on restoring the services as quickly as possible.

We sincerely appreciate your continued patience and understanding while this work is being completed.

May 18, 09:56 UTC
Update - Unfortunately, the Zamtel Money system migration and platform upgrade is taking longer than initially anticipated. Zamtel is continuing to work on restoring services and currently estimates that services will be fully restored after 04:00 UTC 17.05.2026.

We appreciate your patience and understanding while this work is being completed.

May 16, 20:19 UTC
Update - Unfortunately we are still experiencing an outage in our Zamtel Zambia deposit and payout gateways. Zamtel is still working on restoring their services but have not given us an ETA for a resolution. We'll provide an update as soon as possible. Thank you for your patience.
May 16, 11:48 UTC
Update - Ongoing MMO maintenance is taking longer to be completed than originally scheduled. We will keep you updated on the progress.
May 16, 06:46 UTC
In progress - Scheduled maintenance has started. We will provide updates as necessary.
May 15, 22:03 UTC
Scheduled - Scheduled maintenance has started. We will provide updates as necessary.
May 15, 22:02 UTC
Completed - All MMO services verified to be operational.
May 21, 03:45 UTC
Verifying - Maintenance has been completed. We are verifying full MMO service availability.
May 21, 02:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 00:00 UTC
Scheduled - Tanzania Halotel will be performing maintenance and upgrades during the maintenance window on 21.05 between 00:00 UTC and 01:00 UTC.
Degraded performance and outages are expected.

May 20, 16:11 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 21, 02:45 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
May 21, 00:04 UTC
Identified - We have identified instability in Tanzania Yas services. We have escalated this to the MMO for resolution.
May 20, 21:20 UTC