Performance degradation affecting DRC Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted May 28, 2026 - 03:34 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 28, 2026 - 02:00 UTC

Investigating

We are currently investigating this issue.
Posted May 28, 2026 - 01:48 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 28, 2026 - 00:57 UTC

Identified

We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
Posted May 27, 2026 - 23:39 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).