Performance degradation affecting MTN OpenAPI services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted May 30, 2026 - 19:35 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 30, 2026 - 17:23 UTC

Investigating

We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.
Posted May 30, 2026 - 16:01 UTC
This incident affected: Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), Nigeria MMO services (MTN :: Web Deposit, MTN :: Payout), CIV MMO services (MTN :: Web Deposit, MTN :: Payout), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), Zambia MMO services (MTN :: Web Deposit, MTN :: Payout), Uganda MMO services (MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout).
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