Performance degradation affecting Tanzania Halotel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 03, 2026 - 20:38 UTC

Monitoring

A fix has been deployed by Tanzania Halotel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 03, 2026 - 19:10 UTC

Update

We are continuing to investigate this issue.
Posted Jun 03, 2026 - 16:01 UTC

Investigating

We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.
Posted Jun 03, 2026 - 15:10 UTC
This incident affected: Tanzania MMO services (Halotel :: Web Deposit, Halotel :: USSD Deposit).