The incident has been resolved. We apologise for the inconvenience.
Posted May 22, 2026 - 21:58 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 22, 2026 - 20:31 UTC
Update
Unfortunately we are still experiencing an outage in our Zamtel Zambia deposit and payout gateways. Zamtel is still working on restoring their services but have not given us an ETA for a resolution. We'll provide an update as soon as possible. Thank you for your patience.
Posted May 22, 2026 - 17:22 UTC
Update
This is a quick update to inform you that we are still experiencing instabilities in our Zamtel Zambia deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 22, 2026 - 10:47 UTC
Identified
This is a quick update to inform you that we are still experiencing instabilities in our Zamtel Zambia deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 22, 2026 - 06:28 UTC
Update
This is a quick update to announce that we are still experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
Posted May 21, 2026 - 23:24 UTC
Investigating
We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.