Performance degradation affecting Tanzania Tigopesa services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 08, 2024 - 14:41 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 08, 2024 - 13:46 UTC

Update

We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Posted Oct 08, 2024 - 13:14 UTC

Identified

We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Posted Oct 08, 2024 - 13:06 UTC
This incident affected: Tanzania MMO services (Yas :: Web Deposit, Yas :: USSD Deposit, Yas :: Payout).