Performance degradation affecting Rwanda Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted May 19, 2025 - 10:55 UTC

Update

We are still experiencing an outage in our Rwanda Airtel services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Posted May 19, 2025 - 03:55 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our Rwanda Airtel services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Posted May 18, 2025 - 03:04 UTC

Investigating

We are experiencing an outage in the Rwanda Airtel services. We are investigating the issue.

Posted May 17, 2025 - 15:49 UTC

This incident affected: Rwanda MMO services (Airtel :: Web Deposit, Airtel :: Payout).