Performance degradation affecting Cameroon Orange services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Dec 13, 2025 - 00:30 UTC

Monitoring

A fix has been deployed by our engineering team. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 12, 2025 - 23:42 UTC

Update

This is a quick update to inform you that we are still experiencing instabilities in our Cameroon Orange deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Dec 12, 2025 - 18:29 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Cameroon Orange deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Dec 12, 2025 - 12:16 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our Cameroon Orange deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Dec 12, 2025 - 04:44 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 12, 2025 - 04:03 UTC

Identified

This is a quick update to inform you that we are still experiencing instabilities in our Orange Cameroon deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Dec 11, 2025 - 20:40 UTC

Investigating

We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.
Posted Dec 11, 2025 - 18:03 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).