Performance degradation affecting Kenya M-Pesa services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Nov 07, 2025 - 00:48 UTC

Monitoring

A fix has been deployed by Kenya M-Pesa. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 06, 2025 - 21:56 UTC

Investigating

We are experiencing an outage in the Kenya M-Pesa services. We are investigating the issue.
Posted Nov 06, 2025 - 20:49 UTC
This incident affected: Kenya MMO services (M-Pesa :: Web Deposit, M-Pesa :: USSD Deposit).