Performance degradation affecting MTN OpenAPI services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted May 22, 2025 - 02:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 22, 2025 - 00:51 UTC

Investigating

We are experiencing an outage of the MTN OpenAPI services. We are investigating the issue.

Posted May 21, 2025 - 23:53 UTC

This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout), CIV MMO services (MTN :: Web Deposit, MTN :: Payout), Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), Nigeria MMO services (MTN :: Web Deposit, MTN :: Payout), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout).