Performance degradation affecting Ghana Telecel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Jun 13, 2026 - 12:06 UTC

Update

A fix has been deployed by Ghana Telecel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 13, 2026 - 11:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 13, 2026 - 11:06 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Ghana Telecel deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 13, 2026 - 07:04 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Ghana Telecel deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 13, 2026 - 03:51 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Jun 12, 2026 - 19:43 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: USSD deposit, Telecel :: Payout).