Performance degradation affecting Uganda MTN services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted May 27, 2025 - 18:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 27, 2025 - 17:48 UTC

Identified

We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.
Posted May 27, 2025 - 17:37 UTC
This incident affected: Uganda MMO services (MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout).