Performance degradation affecting Zambia Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Feb 09, 2026 - 12:49 UTC

Monitoring

A fix has been deployed by Zambia Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 09, 2026 - 11:07 UTC

Investigating

We are experiencing an outage of the Zambia Airtel services. We are investigating the issue.
Posted Feb 09, 2026 - 10:20 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).