Performance degradation affecting Mozambique Movitel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Feb 04, 2026 - 14:44 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 04, 2026 - 13:47 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Movitel Mozambique payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Feb 04, 2026 - 09:50 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our Movitel Mozambique payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Feb 04, 2026 - 09:38 UTC

Monitoring

A fix has been deployed by Sislog Mozambique Movitel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 04, 2026 - 08:13 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our Movitel Mozambique payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Feb 03, 2026 - 14:47 UTC

Investigating

We are experiencing an outage of the Mozambique Movitel services. We are investigating the issue.
Posted Feb 03, 2026 - 11:37 UTC
This incident affected: Mozambique MMO services (Movitel :: Web Deposit, Movitel :: Payout).