Performance degradation affecting Malawi Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 24, 2025 - 01:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 24, 2025 - 00:30 UTC

Identified

We have identified instability in Malawi Airtel services. We have escalated this to the Airtel for resolution.
Posted Jun 23, 2025 - 22:56 UTC
This incident affected: Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout).