Performance degradation affecting Malawi TNM services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jul 04, 2026 - 00:01 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jul 03, 2026 - 19:17 UTC

Identified

We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.
Posted Jul 03, 2026 - 18:27 UTC
This incident affected: Malawi MMO services (TNM :: Web Deposits, TNM :: Payouts).