The incident has been resolved. We apologise for the inconvenience.
Posted Oct 06, 2026 - 15:03 UTC
Monitoring
A fix has been deployed by Mali Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 06, 2026 - 11:20 UTC
Update
We are still experiencing an outage in our Mali Orange payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Oct 06, 2026 - 03:27 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Orange Mali payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 05, 2026 - 20:01 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Orange Mali payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 05, 2026 - 14:33 UTC
Identified
We have identified instability in Mali Orange services. We have escalated this to the MMO for resolution.
Posted Oct 05, 2026 - 08:58 UTC
This incident affected: Mali MMO services (Orange :: Payout).