Performance degradation affecting OpenAPI MTN services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Jul 30, 2025 - 03:06 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Jul 29, 2025 - 23:05 UTC

Update

We are continuing to investigate this issue.

Posted Jul 29, 2025 - 22:27 UTC

Investigating

We are experiencing degraded performance in the OpenAPI MTN services. We are investigating the issue.

Posted Jul 29, 2025 - 20:16 UTC

This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout), CIV MMO services (MTN :: Web Deposit, MTN :: Payout), Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), Zambia MMO services (MTN :: Web Deposit, MTN :: Payout), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout).