The incident has been resolved. We apologise for the inconvenience.
Posted Sep 27, 2026 - 10:33 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 27, 2026 - 08:54 UTC
Update
We are still experiencing degraded performance in our Zamtel Zambia payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Sep 27, 2026 - 06:39 UTC
Update
This is a quick update to inform you that we are still experiencing degraded performance in our Zamtel Zambia payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Sep 27, 2026 - 00:00 UTC
Investigating
We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.