Performance degradation affecting Cameroon MTN services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 04, 2025 - 07:24 UTC

Update

We are still experiencing degraded performance in our Cameroon MTN deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Aug 03, 2025 - 21:43 UTC

Update

We are still experiencing degraded performance in our Cameroon MTN deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Aug 03, 2025 - 03:45 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Cameroon MTN deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Aug 02, 2025 - 20:36 UTC

Update

We are still experiencing degraded performance] in our Cameroon MTN deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Aug 02, 2025 - 15:20 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 02, 2025 - 11:44 UTC

Identified

We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
Posted Aug 02, 2025 - 10:28 UTC
This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout).