The incident has been resolved. We apologise for the inconvenience.
Posted Feb 05, 2026 - 13:11 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 05, 2026 - 10:40 UTC
Identified
This is a quick update to inform you that we are still experiencing outage in our Airtel Zambia payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Feb 05, 2026 - 07:50 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 05, 2026 - 07:46 UTC
Identified
This is a quick update to inform you that we are still experiencing outage in our Airtel Zambia payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Feb 05, 2026 - 05:35 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 05, 2026 - 05:19 UTC
Identified
We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Posted Feb 05, 2026 - 04:21 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).