Performance degradation affecting Burkina Faso Orange services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Nov 30, 2024 - 19:21 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Nov 30, 2024 - 19:02 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Burkina Faso Orange deposit gateway, bu we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Posted Nov 30, 2024 - 08:42 UTC

Identified

We have identified instability in Burkina Faso Orange services. We have escalated this to the MMO for resolution.

Posted Nov 29, 2024 - 22:45 UTC

This incident affected: Burkina Faso MMO services (Orange :: Web Deposit).