Performance degradation affecting Kenya Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Dec 30, 2025 - 20:43 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 30, 2025 - 16:45 UTC

Identified

We have identified instability in Kenya Airtel services. We have escalated this to the MMO for resolution.
Posted Dec 30, 2025 - 12:17 UTC
This incident affected: Kenya MMO services (Airtel :: Betting :: Web Deposit, Airtel :: Betting :: Payout).