Performance degradation affecting Cameroon MTN services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Dec 18, 2025 - 13:03 UTC

Update

We are still experiencing an outage in our Cameroon MTN deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Dec 18, 2025 - 05:35 UTC

Identified

This is a quick update to inform you that we are still experiencing degraded performance in our Cameroon MTN Intouch deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Dec 18, 2025 - 03:55 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 18, 2025 - 03:28 UTC

Identified

We have identified instability in Cameroon MTN Intouch services. We have escalated this to the MMO for resolution.
Posted Dec 17, 2025 - 23:04 UTC
This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout).