Performance degradation affecting Cameroon Orange and Intouch Orange services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 11, 2025 - 16:14 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 11, 2025 - 14:35 UTC

Identified

We have identified instability in Cameroon Orange and Intouch Orange services. We have escalated this to the MMO for resolution.
Posted Sep 11, 2025 - 14:11 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).