Performance degradation affecting Kenya Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Feb 06, 2026 - 22:41 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 06, 2026 - 22:04 UTC

Identified

We have identified instability in Kenya Airtel services. We have escalated this to the MMO for resolution.
Posted Feb 06, 2026 - 09:20 UTC
This incident affected: Kenya MMO services (Airtel :: Betting :: Web Deposit, Airtel :: Betting :: Payout, Airtel :: Payout).