Performance degradation affecting Tanzania Tigopesa services
Incident Report for pawaPay
Resolved
The incident has been resolved. We apologise for the inconvenience.
Posted Nov 25, 2024 - 17:02 UTC
Monitoring
A fix has been deployed by Tanzania Tigopesa. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 25, 2024 - 16:30 UTC
Update
We are still experiencing an outage in our Tanzania Tigopesa web deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Nov 25, 2024 - 15:47 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Tanzania Tigopesa web deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 25, 2024 - 09:31 UTC
Identified
We have identified instability in Tanzania Tigopesa services. We have escalated this to the MMO for resolution.
Posted Nov 25, 2024 - 02:31 UTC
This incident affected: Tanzania MMO services (Tigopesa :: Web Deposit, Tigopesa :: USSD Deposit, Tigopesa :: Payout).